The date the client contacted 2-1-1.

Client's gender. (Gender values have been reduced to three bins: M, F, and None.)

Age range that the client falls into.

ZIP code in which the client's self-disclosed address resides.

List of counties in which the client's self-disclosed ZIP code may reside. (Some ZIP codes span multiple counties (or even states).)

State in which the client's self-disclosed ZIP code resides.

Category name representing the need(s) for which the client contacted 2-1-1. Needs categories are standardized by the AIRS/211 LA County Taxonomy (http://211taxonomy.org)

Category code representing the need(s) for which the client contacted 2-1-1. Needs categories are standardized by the AIRS/211 LA County Taxonomy (http://211taxonomy.org)

Category name corresponding to the top (broadest) level of the AIRS/211 LA County Taxonomy (http://211taxonomy.org)

Category name corresponding to the second level of the AIRS/211 LA County Taxonomy (http://211taxonomy.org)

If services don't exist to meet a client's need or if they cannot use existing services, 2-1-1 records that as an unmet need. In these cases, 2-1-1 resource navigators explore other services that may be of assistance.