211 Service Requests

Every day, thousands of people in our region are struggling to put food on the table, keep the lights on, and keep a roof over their head. 2-1-1 is a 24/7 telephone helpline (also available via text and chat) that helps prevent hunger, utility shut-offs and homelessness when people have nowhere else to turn. During each call, our Resource Navigators skillfully identify an individual’s immediate needs and connect them to services and resources that address the full spectrum of needs discovered through a thoughtful and compassionate conversation.

NOTE: The data source from which we update this dataset is no longer operating. We are working to establish a new pipeline to the data.

Data and Resources

Additional Info

Field Value
Public Access Level Comment
Temporal Coverage 2020-01-01/2023-09-29
Geographic Unit Zip Code
Data Notes
Related Document(s)
Frequency - Data Change Daily
Frequency - Publishing Daily
Data Steward Richard LaPratt
Data Steward Email Richard LaPratt