311 Data

NOTE: THIS DATA STOPPED UPDATING AS OF TUESDAY FEBRUARY 4, 2025 The City of Pittsburgh has transitioned to a new 311 system. We will be working on a new data connection to the Regional Data Center in the near future.

This data set shows 311 service requests in the City of Pittsburgh. This data is collected from the request intake software used by the 311 Response Center in the Department of Innovation & Performance. Requests are collected from phone calls, tweets, emails, a form on the City website, and through the 311 mobile application.

For more information, see the 311 Data User Guide.

For more information on 311 requests and the differences between the current and historical versions of the 311 data tables below, see the 311 Data User Guide​​.

If you are unable to download the 311 data due to a 504 Gateway Timeout error, use this link instead: https://tools.wprdc.org/downstream/29462525-62a6-45bf-9b5e-ad2e1c06348d

Data and Resources

Additional Info

Pole Wartość
Public Access Level Comment

Due to privacy concerns, the specific geographic location of certain 311 complaints are not publicly shared. More information can be found in the 311 Issue and Category Codebook.
Temporal Coverage 2015-04-20/2025-03-24
Geographic Unit Neighborhood
Data Notes

THIS DATA STOPPED UPDATING AS OF TUESDAY FEBRUARY 4, 2025 The City of Pittsburgh has transitioned to a new 311 system. We will be working on a new data connection to the Regional Data Center in the near future.
Related Document(s) http://www.pittsburghpa.gov/311/form
Frequency - Data Change Streaming (Real Time)
Frequency - Publishing Hourly
Data Steward Matthew Klink
Data Steward Email Matthew Klink