311 Data

This data set shows 311 service requests in the City of Pittsburgh. This data is collected from the request intake software used by the 311 Response Center in the Department of Innovation & Performance. Requests are collected from phone calls, tweets, emails, a form on the City website, and through the 311 mobile application.

For more information, see the 311 Data User Guide.

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Data and Resources

Metadata Information

Metadata Field Value
ID a8f7a1c2-7d4d-4daa-bc30-b866855f0419
Title 311 Data
Number of Resources 5
Created Timestamp September 22, 2015, 3:47 PM
Modified Timestamp August 17, 2018, 3:20 AM
License Creative Commons Attribution
Organization City of Pittsburgh
Department Department of Innovation & Performance
Public Access Level Comment Due to privacy concerns, the specific geographic location of certain 311 complaints are not publicly shared. More information can be found in the 311 Issue and Category Codebook.
Temporal Coverage 2015-04-20
Geographic Unit Neighborhood
Related Document(s) http://www.pittsburghpa.gov/311/form
Frequency - Data Change Streaming (Real Time)
Frequency - Publishing Hourly
Data Steward Name Tara Matthews
Data Steward Email tara.matthews@pittsburghpa.gov
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