_id ID Focus Area Goal Actions Status (Jun 2018) Status (Jan 2018) Status (June 2017) Status (Jan 2017) Status (Sept 2016) Status (Oct 2015) Measure Metric 2015 (Oct) Metric 2017 (Jan) Metric 2017 (June) Metric 2018 (Jan) Metric 2018 (June) Source Partner Link 1 Link 2 Update (Sept 2016) Update (Jan 2017) Update (June 2017) Actions Rephrase (Q2 2017) Item Type Path 1 10 3. Champion Open Data 3.1. Establish the Regional Data Resource Center Work with research universities to install modular “Neighborhood Nodes” (sensor boxes) to collect real-time data on the neighborhood’s air quality, human activity, noise, surface temperature, and weather. Complete Complete Complete On-Track Upcoming Upcoming Number of research reports for neighborhood nodes 0 1 1 "" "" Capstone Project Carnegie Mellon University "" "" Upcoming "In the Fall of 2016 students from Carnegie Mellon University, Dept. of Engineering and Public Policy presentehttps://cityofpittsburgh-0508e3ff84e577.sharepoint.com/sites/R4II/_catalogs/theme/Themed/6AF0C2DB/accsvcthemed-accent-718BA7DA.themedpng?ctag=0d findings from research regarding ""neighborhood nodes"" for a coming RFP to be developed by the City of Pittsburgh. Recommendations included scenarios for public wifi, traffic monitoring, crime reduction, and air quality data." "" "" Item sites/R4II/Lists/Roadmap_Data 2 11 4. Enhance City Operations 4.2. Expand technology training and capacity Allow City crews and managers to view existing and completed work orders on mobile devices and communicate completed orders to residents and management through a Citywide application. Complete Complete On-Track On-Track Upcoming Upcoming "Time reductions of service requests Quality information of requests The volume of work orders completed month to month" 0 0 0 "" "" "" "" "" "" Upcoming On-track with programs like Qsend and Cartigraph. "Qcsend is customer relations management tools that is used to manage service request in the city. Project goal: Make it easier to track requests. The application version of QScend, QAlert will be piloted by DPW employees to test whether the mobile version will improve the time and quality of service requests. By accessing the application version, employees can check their work online including when they are out in the field. Project participants: Division 1 DPW. 10 participants Timeline: 1 year" Pilot distribution of mobile devices for city crews to view existing and completed work orders orders. Item sites/R4II/Lists/Roadmap_Data 3 12 4. Enhance City Operations 4.4. Institute smarter materials collection Build upon the Northside recycling pilot project and work to expand recycling pickup collection by providing solid waste collection bins. Complete Complete Complete On-Track On-Track Upcoming Total amount of recyclable materials from recycling bins 52% 77% 77% "" "" "" "" Northside Bin Initiative#http://prc.org/northside/ "" "The Northside Bin Initiative is a pilot project that distributed approximately 11,000 recycling bins to residents serviced by one recycling route in the Northside are of Pittsburgh. This pilot program was designed to test the impact of switching from a bagged system to provisioned bins. The intended outcomes of this program were to see if converting to bins would increase recycling participation rates of households and improve the quality of recycling material. The pilot program report shows, the city landfill costs from recycling efforts have been declining since 2013. This decrease might be due to an increase of more people recycling. As the city collects higher quality recycling materials it diverts trash to go to landfills, therefore, spends less on landfills costs (Northside Bin Recycling Pilot Program Report). What have we learned? The results from the pilot program increased the recycling participation rate by 21 percent in the area where the bins were deployed. According to the study, before the pilot the participation rate was 52 percent and after the bins were distributed it increased to 73 percent. Overall, after the pilot the total participation rate was 77 percent with a combination of both blue bags and bins. The participation rate 77% with a combination of bins and blue bags recycled." "" Though the pilot program proved to increase recycling by 25% the funding is not available to continue expansion of the program and there is uncertainy of the best usage of resources. New initiatives Create a plan from the Northside recycling pilot to expand recycling picking and collection. Item sites/R4II/Lists/Roadmap_Data 4 13 4. Enhance City Operations 4.1. Stream the procurement processes Create and implement a strategic technology plan that includes software and hardware, allowing for coordination across departments. This will assure that new technology solutions can be used Citywide. Complete Complete Upcoming Upcoming Upcoming Upcoming New technology plan created. Binary. 0 0 0 1 "" "" "" "" "" The City is working alongside consultants to implement a uniform strategy plan to purchase technology and find the most efficient tools and services that can work across all departments. This will introduce a technology plan that will also encompass security, asset management, and purchasing guidelines. "" This project is still upcoming Implement a strategic technology plan that includes software and hardware, allowing for coordination across departments. This will assure that new technology solutions can be used Citywide. Item sites/R4II/Lists/Roadmap_Data 5 14 4. Enhance City Operations 4.3. Revitalize the City’s public infrastructure Design and deploy Bus shelters and stops which are accessible, provide information, and are integrated within the context of the community’s needs. Complete Complete Complete Upcoming Upcoming Upcoming Number of Bus Shelters providing community resources 0 0 5 "" "" "" "" #http://pittsmartliving.org/ "" Upcoming "" We have installed already 5 screens and we are actually looking for a day to come down at the city hall and install the screen there. We will install more screens as part of this project and actually the Carnegie Library at Oakland expressed interest to add a screen. We have also performed a survey from which we have some initial data from Pittsburgh commuters on what they are looking for. We are also waiting to hear back from a federal grant application (NSF) on funding about the project in order to move to the next step which is actually examining the various incentive mechanisms for pro-social behavior in transportation. Design and deploy Bus shelters and stops which are accessible, provide information, and are integrated within the context of the community’s needs. Item sites/R4II/Lists/Roadmap_Data 6 15 4. Enhance City Operations 4.1. Stream the procurement processes Develop a formal plan for vetting, purchasing and utilizing new and existing technologies with end user focus. This allows departments to easily identify and submit their requirements for new software and hardware purchases and agreements, and for the City Complete On-Track On-Track On-Track Upcoming On-Track New plan implemented. Binary. 0 0 0 "" 1 "" "" "" "" Upcoming "" "Laura's team will developing a team strategic plan that will address this action item. The plan will be launched in June. This action might have to reworded. Follow-up with Laura." "" Item sites/R4II/Lists/Roadmap_Data 7 16 4. Enhance City Operations 4.3. Revitalize the City’s public infrastructure Develop and implement a “complete streets” policy: a planning method which considers all users of the road including pedestrians, cyclists, drivers, individuals with special needs, public transit users, utilities, and businesses in the area. Complete Complete Complete Complete Complete On-Track Number of complete streets policies approved. Binary. 0 1 1 "" "" Complete Steets "" Find out more about Open Streets here "" "In April 2015, Mayor Peduto signed an executive order calling for a city-wide policy on Complete Streets and an eventual adoption of design guidelines. “Complete Streets Pittsburgh” aims to improve the quality of life for all Pittsburghers by creating streets that are safe and comfortable for all people, activated public spaces, and connected transportation networks for everyone. This initiative will consider all modes of travel in making mobility recommendations – walking, biking, taking transit, and driving – and create a more livable public realm that encourages active lifestyles. **In November 2016 the complete streets plan was unanimously adopted by council." "" ? Need to find out more Develop a “complete streets” policy: a planning method which considers all users of the road including pedestrians, cyclists, drivers, individuals with special needs, public transit users, utilities, and businesses in the area. Item sites/R4II/Lists/Roadmap_Data 8 17 4. Enhance City Operations 4.1. Stream the procurement processes Embed sustainable and healthy living standards into the City’s procurement process. Archive On-Track On-Track On-Track On-Track Upcoming Number of projects that embed sustainable and healthy living standards into city's procurement process 0 3 1 4 Though sustainability strategies are not embedded in each procurement contract, the city continues to procure more sustainable technology and equipment in response to this action. Archiving this action due to the language and the shift in approach. "" "" "" "" "The Department of Innovation and Performance implemented a green procurement policy, in an effort to encourage the city to implement sustainable practices in its daily operations. The three new policies are the following: Printing monitoring software. The Department of Innovation & Performance incorporated a software that measures and monitors printing jobs in order to learn departmental paper usage. Data from this software will identify paper usage and will help develop sustainability challenges to decrease paper usage ZipCars rental adoption. In order to encourage carpooling and for the city to maintain fewer city-owned cars, city employees can now rent ZipCars if they need to mobilize to places. Encouraging employees carpooling will eventually decrease expenses on gas, insurance and maintenance Centralized Trashcans. The Department of Innovation & Performance switched from a side-desk trash can to centralized trash cans and recycling in order to encourage more recycling and waste management. Centralized trash can bins can help the sorting of recycling go faster and yields to a higher quality of recycled material. **Conversations with IdeaFoundry to potentially add in the B Lab Quick Impact Assessment into the procurement profile." "" "This year they hope to acquire a green fleet in partnership with sustainability and procurement. The City is procuring (4) electric vehicles and (4) charging stations to go with it. City has secured a grant for $255,000 for renewable energy purchases (4) programs have been instituted since the Roadmap" Embed sustainable and healthy living standards into the City’s procurement process. Item sites/R4II/Lists/Roadmap_Data 9 18 4. Enhance City Operations 4.3. Revitalize the City’s public infrastructure Expand and coordinate the synced traffic lights in the City to increase safety, optimize travel time, and reduce carbon emissions. Neighborhoods such as East Liberty and Downtown already make use of such traffic systems. Complete Complete Complete On-Track Upcoming On-Track Number of synced traffic lights 9 50 50 "" "" "" "" #https://www.surtrac.net/news/ "" Upcoming "" The initial pilot of traffic lights provided an opportunity for the city to launch a RFI to expand the number of synched traffic lights. - There is a hope for expansion and continuation of the project Increase the number of synced traffic lights in the City to increase safety, optimize travel time, and reduce carbon emissions. Item sites/R4II/Lists/Roadmap_Data 10 19 4. Enhance City Operations 4.3. Revitalize the City’s public infrastructure Expand bike infrastructure through a targeted plan, looking at the possibilities of installing additions to existing bike routes such as large, bright signs, dedicated traffic signals and painted asphalt which can make drivers more attentive and aware of Complete Complete Complete On-Track On-Track On-Track Miles of bike lanes instituted in the City 73 77 Unknown to date "" "" https://docs.google.com/spreadsheets/d/1JvsBRbTE9-4au-eEVgLzrRhSUal-juSfeNT2bcoekoU/pub?single=true&gid=0&output=html "" Bicycle and Pedestrian Data "" "As part of the Mayor’s executive order on Complete Streets, the city of Pittsburgh has completed its first-ever citywide count of bicyclists and pedestrians. This study is intended to inform the city’s planning process, and evaluate bike and pedestrian activity to meet demand and the safety of Pittsburgh residents. This report is will to provide baseline numbers for future planning. What have we learned? The study was possible by the participation of 76 employees that were stationed in 38 locations across the city. This study located the top five pedestrian locations. These locations showed that in a period of three hours as many as 20,026 pedestrians walked by the area. In addition, baselines for the busiest top five cyclist locations were obtained, showing approximately 3,355 cyclists. This information is vital for the city to move forward developing design and infrastructure policy that will encompass the safety of all residents in the city." "" New bike lanes for the City of Pittsburgh this year. Increase bike infrastructure through a targeted plan. Item sites/R4II/Lists/Roadmap_Data 11 20 4. Enhance City Operations 4.4. Institute smarter materials collection Expand the number of “smart” trash cans which send out alerts when full, making waste management more efficient and reducing litter and operational costs in business areas. Complete Complete Complete On-Track On-Track Upcoming Number of smart trash cans deployed 0 95 500 "" "" http://www.post-gazette.com/local/city/2017/04/26/DPW-asks-for-city-s-OK-to-expand-smart-trash-can-program/stories/201704260170 "" Expansion of litter can collection pilot #http://pittsburgh.cbslocal.com/2017/05/03/pittsburgh-smart-garbage-cans/ Official Press Release #http://pittsburghpa.gov/mayor/release?id=7262 "The Department of Public Works with the Department of Innovation & Performance executed a Litter Can Collection Improvement Pilot Management Program. This pilot program was executed with the goal to address and decrease the average litter collection labor hour/can/month[6] by 33 percent. This will yield to a decrease of human capital that could be allocated to higher priority tasks and improving services to residents. The city deployed Enovo Sensors that were attached to public trash cans. The sensors provided detailed data about when trash cans where full and trash should be collected. What have we learned? After installing Enovo sensors in 90 trashcans in the 5th division, data indicated that the in some areas, crews needed to be redeployed with higher frequency to collect litter. Information from sensors showed the litter hotspots that required faster deployment and those less active that needed less redeployment and fewer resources. This information allowed the Department of Public works to understand which areas should have greater attention than others within the pilot geographic area." "" "For the summer of 2017, the City of Pittsburgh will be purchasing 500 trash cans with technology that will allow city crew know when they are full. The purchase of smart trashcans will be reducing the time it takes to service litter cans currently by about 30%-50% which would amount to at least 15,000 hours of staff time that could be redeployed to other work within the department, said DPW Director Mike Gable. Given that the average hourly wage and benefits for employees currently performing this work is valued at approximately $30, the City would initially save nearly $450,000 worth of staff time. Approximately 1,281 litter cans with fill sensors will be deployed city-wide over the next year." Increase the number of “smart” trash cans which send out alerts when full, making waste management more efficient and reducing litter and operational costs in business areas. Item sites/R4II/Lists/Roadmap_Data 12 21 4. Enhance City Operations 4.3. Revitalize the City’s public infrastructure Explore building a Bus Rapid Transit Line (BRT) between Downtown Pittsburgh and Oakland in coalition with a variety of partners and the City. The BRT would provide a quick and energy-efficient method to connect these two key neighborhoods. Complete Complete Complete On-Track On-Track On-Track Number of BRT community meetings held 0 0 4 "" "" http://www.portauthority.org/paac/CompanyInfoProjects/brt.aspx Port Authority "" "" "The city is working towards establishing a locally-prefered alternative for infrastructure to build a Bus Rapid Transit Line (BRT). This line will connect Downtown Pittsburgh, Uptown, Oakland, and the East End in cooperation with the City, Port Authority, and other stakeholders. The BRT will provide a more reliable and energy-efficient method to connect these key neighborhoods. Notes From Justin: Determine the locally preferred alternative by the end of 2016 in order to complete Federal environmental review and move toward preliminary engineering in 2017." "" Increased ridership levels, decreased congestion, improved on-time performance for buses. Benchmarks: partnerships established, stations/route identified, planning coordinated, submission of proposal to Federal agencies. Explore building a Bus Rapid Transit Line (BRT) between Downtown Pittsburgh and Oakland in coalition with a variety of partners and the City. The BRT would provide a quick and energy-efficient method to connect these two key neighborhoods. Item sites/R4II/Lists/Roadmap_Data 13 22 4. Enhance City Operations 4.4. Institute smarter materials collection Explore ways of introducing curbside composting pickup for businesses and residents. Archive Archive Archive Upcoming Upcoming Upcoming Number of businesses and residents signed on for compost pickup 0 0 Archive: Efforts have been focused on Recycling expansion at this time. "" "" "" "" "" "" Upcoming "" University study? Research and develop a strategy to introduce curbside composting pickup for businesses and residents. Item sites/R4II/Lists/Roadmap_Data 14 23 4. Enhance City Operations 4.2. Expand technology training and capacity Host fellowship, internship, and sabbatical/residency opportunities for tech-savvy professionals and students who want the chance to get a start in City Government. Complete Complete Complete Upcoming Upcoming Upcoming Number of individuals hosted through internships and fellowships 28 14 7 "" 4 "" "" "" "" Upcoming I&P is hosting (1) Harvard Data Fellow who is working on open data initiatives for the department. "After a meeting with Laura, she updated this action item to the following: - Laura will be working with TechHire to provide training on technology tools to city employees - She suggested that the number of fellows/interns we host should be included a measure to track success. - 6/5 - Annia connected with Stacy Hill to a sense of the number of inters/fellow I&P has been hosting since 2015" Host fellowship, internship, and sabbatical/residency opportunities for tech-savvy professionals and students who want the chance to get a start in City Government. Item sites/R4II/Lists/Roadmap_Data 15 1 3. Champion Open Data 3.3. Increase 311 call center services Host a 311 Knowledge Base on the City website that includes information on City laws, permitting and other general service information. Complete Complete On-Track On-Track On-Track On-Track Number of page views/downloads of 311 city guide 0 0 0 90 "" "" "" "" "" **This feature will be part of the new website update. This action is on-track to become part of the latest iteration of the website. "" "" Item sites/R4II/Lists/Roadmap_Data 16 2 3. Champion Open Data 3.3. Increase 311 call center services Implement a City-branded application and website that allows users to create and track service requests, with personalized accounts for a customizable experience. Complete Complete Complete Complete Complete On-Track Number of requests submitted through application 0 2300 "" "" "" "" "" Download My Burgh! "" "My Burgh is a new city application that will enable easy access to connect 311 via phone or a mobile application. This application shows social media feeds with service or request announcements. My Burgh was built with a user friendly platform that encourages self-service for a faster more personable experience. 750+ downloads 2300 request - 5% of total" The goal of the application is to create another portal for information opposed to increased participation on the application. Since March about 5% of requests continue to come through the MrBurgh application. It continues to be a resource and outlet for Pittsburgh users. "" Create a City-branded application and website that allows users to create and track service requests, with personalized accounts for a customizable experience. Item sites/R4II/Lists/Roadmap_Data 17 3 3. Champion Open Data 3.2. Employ data driven operations Improve asset management by instituting a preventive maintenance program for City buildings, signs, shelters and more before they are damaged beyond repair. Complete On-Track On-Track On-Track On-Track Upcoming Number of departments engaged 0 19 24 18 19 "" "" City of Pittsburgh- Department of Public Works "" "The Department of Public Works is currently developing an inventory of all City assets that includes buildings, pools, guide rails, courts, sidewalks, lights signals, water features, component facility assets, roads among others. This inventory is will determine the conditions of these assets so that the City can better plan the necessary improvement and replacement of City assets. 60% of inventory completed (facilities + pavement) More information will be available next cycle" 1/6 - Check in meetings with Matthew Jacob and Mike Gable - waiting on number of assets currently in systems - 2015 huge Massero study surveying facilities and entering into data management system Cartegraph. A variety of assets are featured on Cartegraph, but data needs scrubbed and refined before public publishing. Need to consider politics of public information - Currently pavement and snowplowing can be found online. 16 to 17 of the 19 divisions are using Cartegraph and using the system to track work and inventory.By the end of the year, would like to get to the point where Cartegraph could be used to both inspect and assist with budgeting decisions for bridges, steps, retaining walls, pools/spray parks, and playgrounds. Current Assest Lists Bridges - InventoriedCourts - Inventoried/InspectedDecorative Fencing - No inventoryElectrical Distributions - Partial Inventory and InspectionsElectrical Generators - Partial Inventory and InspectionsFacilities - Inventoried, partial inspections, work being assigned by DPW staff to assetFire and Security Systems - Partial Inventory and InspectionsGuide Rails - Partial InventoryHVAC - Partial Inventory and InspectionsLight Fixtures - to be inventoried this year in ParksParking Lots - Partial InvenoryParks -Inventoried, work being assigned by DPW users to assePavement -Inventoried/Inspected, paving staff to use Cartegraph this year to manage pavementPlaygrounds - Inventoried, work assinged by DPW staff to asset, DPW staff to start entering inspections in Cartegraph this yearPlaying Fields - Inventoried/InspectedPlumbing Fixtures - Partial Inventory and InspectionsPools - Inventoried, DPW staff assigning work to assetPublic Art and Monuments - Partial InventoryRetaining Walls - Partial Inventory, DPW staff assigning work to asset. Roofing Systems - Partial Inventory and InspectionsSidewalks - Partial InventorySignalized Intersections - Inventoried, DPW staff assigning work and reports to asset. Steps - Inventoried, DPW staff assigning work to asset , inspections to be entered in Cartegraph this yearWater Features - Inventoried, DPW staff assigning work to asset. "" "" Item sites/R4II/Lists/Roadmap_Data 18 4 3. Champion Open Data 3.3. Increase 311 call center services Increase awareness of public service announcements and other communications through 311. Complete Complete Complete Complete On-Track Upcoming Number of mediums to access 311 2 3 3 "" "" "" "" "" "" "The 311 call center reaches as many as 7,338 followers on Twitter which has been successful to quickly disseminate public announcements as well as intake service requests. 311 Pittsburgh is working on creating a coordinated measure to disseminate information along with other departments via City website and social media channels. 10,142 tweets in 2015." The 311 call center is more accessible than ever with increasing numbers of requests coming in by phone, twitter and the MyBurgh application. The center has seen a steady increase in requests over the last three years with more methods of communication. Currently 7,995 followers and 12.7K tweets. 3 mediums exist to access 311 (application, twitter, phone) "" Increase awareness of public service announcements and other communications through 311. Item sites/R4II/Lists/Roadmap_Data 19 5 3. Champion Open Data 3.2. Employ data driven operations Institute a public performance measurement dashboard displaying City progress in meeting departmental performance goals and indicators. Archive Archive Archive Archive On-Track Upcoming Number of departments displaying performance data 0 0 Archive: This is a long-term action and is no longer a priority at this time. "" "" "" "" "" "" The City of Pittsburgh is committed to provide government transparency to the people by promoting open data and free access to city information. The city is working on instituting a public performance dashboard to promote transparency and show improvement of the city’s departmental operations in real time. Based on my conversation with Laura this is very aspirational, but would need to be a directive from higher up in order to make this possible and is not currently on-track. This coordinates with publishing 311 stats. This is a long-term action and is no longer a priority at this time. "" Item sites/R4II/Lists/Roadmap_Data 20 6 3. Champion Open Data 3.3. Increase 311 call center services Provide Automatic Call Distribution by recording, monitoring, and transferring calls in order to improve customer service and increase resilience in operations. Complete Complete Complete Complete On-Track On-Track Automatic Call Distribution System 0 1 1 "" "" "" "" "" "" 311 call center now offers the option to listen to a recorded messages that informs the public about queueing time and its next available agent. This service exists however there are backend issues - connect with Tara Matthews "" Provide Automatic Call Distribution by recording, monitoring, and transferring calls in order to improve customer service and increase resilience in operations. Item sites/R4II/Lists/Roadmap_Data 21 7 3. Champion Open Data 3.1. Establish the Regional Data Resource Center Provide regional leadership by bringing new municipalities, nonprofits and local organizations into a community of practices within the WPRDC. Complete Complete Complete On-Track Upcoming Upcoming Number of data sets available on the WPRDC 50 160 201+ "" "" https://tools.wprdc.org/analytics/wprdc-dashboard/ WPRDC "" "" Upcoming "The WPRDC continues to add new organizations, data sets and individuals into its pull of data. In addition, by hosting data day the center in coordination with I&P and the Carnegie Library are helping to spread the message of the center. 9 additional publishing organizations Data literacy work in coordination with the CLP. Use of the open data portal has doubled since the beginning of 2016 November - over 2,000 users accessed the data portal The number of datasets available on the site has also doubled since launch, with over 160 now available The project has been featured in 58 news stories Regional Data Center’s staff have participated in 190 outreach meetings, presentations, and events that have reached 3,000 attendees Improvements made to the site for user functionality. 2 new applications built from the data sets." "" Bring new municipalities, nonprofits and local organizations into a community of practices within the WPRDC. Item sites/R4II/Lists/Roadmap_Data 22 8 3. Champion Open Data 3.3. Increase 311 call center services Publish 311 stats to account for City performance. Complete Complete Complete On-Track On-Track Upcoming Number of City of Pittsburgh Datasets Available 0 69 77 "" "" https://tools.wprdc.org/analytics/wprdc-dashboard/ "" Visit Western Pennsylvania Regional Data Center "" In an effort to bring government to the people and promote transparency the city of Pittsburgh is currently holding city statistics and performance meetings in order to analyze data and implement departmental performance indicators. 311 data is currently publicly available through the Western Pennsylvania Regional Data Center (WPRDC). Six Sigma is mostly leading the way. Wendy is hopeful it will happen, but uncertain. Laura says this could happen today, but the directive needs to come from the Mayor in order to publish. Lack of belief this will actually happen in the near future. Subjective - all stats are published - but turn around time for resolve is not included Publish 311 stats to account for City performance. Item sites/R4II/Lists/Roadmap_Data 23 9 3. Champion Open Data 3.1. Establish the Regional Data Resource Center Work with local civic software programmers such as the Pittsburgh Code forAmerica Brigade to engage community members with Open Data to build tools and visualizations that help everyone better understand our community.3 Complete Complete Complete Complete On-Track Upcoming Number of Civic Code Partner Organizations 2 3 3 3 "" "" "" Visit SUDS to Join! "" "Students for Urban Data Systems (SUDS) is a Carnegie Mellon University led student group that currently working on engaging the Pittsburgh community into using open data to understand the City and the region where we live. SUDS reaches to the general public through open data and technology events held throughout the City. Over 1,300 views1,000 unique visitors18 events (avg 34 attendees)SUDS Twitter: 165 followers" A partnership has been created with local civic hackers including SUDS, Code for Pittsburgh, HacKPGH, Steel City Codefest and more initiatives across the City of Pittsburgh. "" Work with local civic software programmers such as the Pittsburgh Code forAmerica Brigade to engage community members with Open Data to build tools and visualizations that help everyone better understand our community.3 Item sites/R4II/Lists/Roadmap_Data 24 24 4. Enhance City Operations 4.2. Expand technology training and capacity Implement city cultural awareness & access training and protocol for resident facing City staff through the Welcoming Pittsburgh Plan. Complete On-Track On-Track On-Track On-Track On-Track number of new officers trained (Spring 2018), number of attendees at town-halls or community meeting. 0 0 0 "" "" "" "" Visit Welcoming Pittsburgh "" The office of the Mayor, through the “Welcoming Pittsburgh Plan,” is developing practices and training tools that will made available to the public and partners in order to best serve the immigrant community in the City. Under Chief McLay’s leadership, the Bureau of Police has taken the lead into developing training and practices that allow emergency responders to effectively serve residents with different cultural backgrounds and limited English language skills. "" "Meetings have begun to see what trainings would look like. There is no documentation of current formal training 5/2/2017: Welcoming Pittsburgh is developing a Multicultural Liaison Unit under Public safety. This unit will work on language access, multicultural training, and outreach with information in 5 different languages. No formal training, but part of the multicultural training is to have our officers interacting with our communities. We had 4 of these. In 2016 there was no training, i know there was story telling projects (30 neighbors, 30 days) 1 job fair, 1 citizenship day and 2 naturalization ceremonies" Implement city cultural awareness & access training and protocol for resident facing City staff. Item sites/R4II/Lists/Roadmap_Data 25 25 4. Enhance City Operations 4.1. Stream the procurement processes Create a web-based application to streamline the purchasing process, improving procurement efficiency, transparency, and effectiveness. Complete Complete Complete Complete Complete On-Track Number of businesses registered on Beacon 475 0 0 "" "" "" Code for America Sign up for Beacon "" "The city launched its new website Beacon. Beacon is a mobile-friendly website that notifies businesses about city contract opportunities and provides detailed information about how to apply for them. This website consolidates information and opens opportunities so that more businesses can submit proposals for future opportunities. What have we learned? Since September 2015, more than 475 businesses have signed up to use the mobile-friendly website. RFPs posted on Beacon receive 4-5 times the average response rate than in the past." "" Beacon Create a web-based application to streamline the purchasing process, improving procurement efficiency, transparency, and effectiveness. Item sites/R4II/Lists/Roadmap_Data 26 26 4. Enhance City Operations 4.4. Institute smarter materials collection Invest in a bio-energy plant to save residents money and help the transition of the local energy economy to renewable sources. Archive Archive Archive Upcoming Upcoming Upcoming Dollars invested in bio-energy plant 0 0 Archive: The timeline of this project is too long-term to be connected to the Roadmap. "" "" "" "" "" "" The city is researching ways to invest in a bio-energy plant by hosting seminars so experts can advise the City about different ways to invest and develop a bio-energy plant. The city in partnership with The German Marshall Fund of the United States, and the American Public Works Administration (APWA) Western Pennsylvania Chapter among other held a conference on May 19, 2016. The conference focus was on developing real and tangible infrastructure protection strategies against the impacts of climate change while finding new and innovative ways to reduce greenhouse gas emissions. "" Unsure pf timeline and if it makes sense to stay connected to the Roadmap. Invest in a bio-energy plant to save residents money and help the transition of the local energy economy to renewable sources. Item sites/R4II/Lists/Roadmap_Data 27 27 4. Enhance City Operations 4.4. Institute smarter materials collection Investigate movement towards a weekly recycling pickup schedule. Archive Archive Archive On-Track Upcoming Upcoming Number of businesses/homes with weekly recycling 0 0 Archive: Current focus is on recycling bins for each household. This item can be revisited in the future. "" "" "" "" "" "" The City of Pittsburgh Environmental Services is investigating whether the City could implement is weekly recycling pickup schedule. The main objective for this initiative will be to expand the collection process in order to collect quality recycling material faster and better serve residents and neighborhoods that have a high demand for recycling collection. After a needs assessment an initiative implementation will be the main goal. "" "" Research a movement towards a weekly recycling pickup schedule. Item sites/R4II/Lists/Roadmap_Data 28 28 4. Enhance City Operations 4.2. Expand technology training and capacity Offer lunchtime workshops through the I&P Speaker Series for City employees on technological solutions, sustainable practices, workplace management, and other professional development topics. These speeches should be recorded and posted on the City YouTube Complete Complete Complete Complete On-Track Upcoming Number of lunchtime workshops offered annually 4 3 0 "" "" "" "" "" "" The department of Innovation and Performance offers a lunchtime speaker series for City employees about different topics concerning sustainability, technological solutions, and professional topics. In 2015, there were four different talks ranging from Health & Wellness, Security and E-health, informative topics about the region’s industries like Marcellus Shale and its Impact on Utility Market, and topics regarding the environment such as Indoor Air Quality. "2015 - 4 events 2016 - 3 events" "" Offer lunchtime workshops through the I&P Speaker Series for City employees on technological solutions, sustainable practices, workplace management, and other professional development topics. These speeches should be recorded and posted on the City YouTube Item sites/R4II/Lists/Roadmap_Data 29 29 4. Enhance City Operations 4.2. Expand technology training and capacity Provide 311 and other public-facing employees with customer relationship management training opportunities. Complete Complete Complete On-Track Complete Upcoming Number of customer facing employees trained 0 0 2 "" "" "" "" "" "" Training opportunities have been provided to 311 staff and all City of Pittsburgh staff through partnerships with a variety of webinar services, in person training and specific "" I spoke with Wendy, there has not been training for customer service employees, however, this year there will be two 311 employees getting a customer service certification. This is possible with a partnership with GSC. Provide 311 and other public-facing employees with customer relationship management training opportunities. Item sites/R4II/Lists/Roadmap_Data 30 30 4. Enhance City Operations 4.2. Expand technology training and capacity Provide an innovation space for City employees to talk about methods to improve operations or ideas. Complete On-Track Upcoming Archive Upcoming On-Track Successfully completed projects under this initiative 0 0 0 "" "Though not a physical ""space"" through launching i6 and encouraging a monthly lecture series the department has made signifigant progress towards encouraging and providing time for employees to engage in innovation." "" "" "" "" Upcoming "" Laura's team is working on a Process Improvement Initiative that will encourage better employee performance "" Item sites/R4II/Lists/Roadmap_Data 31 31 4. Enhance City Operations 4.2. Expand technology training and capacity Provide data literacy training for City workers to ensure that adoption of Open Data is smooth and effective.3 Complete Complete Complete On-Track On-Track Upcoming Number of data literacy trainings for in house technology 0 3 1 "" "" "" "" "" "" The city is committed to improving and supporting its employees with continuing training. This initiative aims to engage and encourage employees to learn how to use open data resources such as the Western Pennsylvania Regional Data Center and online programs that will enable city employees to make data driven decisions in their daily operations. "Robert Burack is working on data literacy initiatives through his fellowship with Harvard Project: Trainings have been implemented to make sure city employees become more comfortable with understanding and manipulating data for decision making. The training have been carried out as pilots. 2015- 2016 There were (3) different set of workshops to introduce data resources and visualization to different city employees. Classes consisted on learning about free data tools such as Tableau using 311 data from the WPRDC. 2016 Data Fellow and Bob Gradeck from the University of Pittsburgh attended a class on how to teach data resources and provided the same version to I&P managers with the main idea to roll it out across departments. Metrics: 1 Class to I&P managers" "" Provide data literacy training for City workers to ensure that adoption of Open Data is smooth and effective. Item sites/R4II/Lists/Roadmap_Data 32 32 4. Enhance City Operations 4.4. Institute smarter materials collection Provide increased awareness and education for recycling, composting, and waste management to residents. Complete Complete On-Track On-Track On-Track On-Track Number of recycling event partnerships 100 100 35 "" "" "" "" Department of Public Works- Environmental Services "" "The city of Pittsburgh Environmental Services at the Department of Public Works raises awareness and promotes education on recycling, composting, and waste management through the city website and social media channels. Through its Facebook page and the Department's Twitter account, Pittsburgh residents can find the latest information on recycling and educational events happening throughout the city. the city. What have we learned? The city of Pittsburgh Environmental services engages 173 people on Facebook and it reaches approximately 1,318 followers on the Department of Public Works account. There are currently 137 people following the City of Pittsburgh Environmental Services Facebook page and 978 Twitter followers that have access to information regarding recycling and composting in the city through the Department of Public Works account." "" "" Increase awareness and education for recycling, composting, and waste management to residents. Item sites/R4II/Lists/Roadmap_Data 33 33 1. Close the Digital Divide 1.3. Promote STEAM learning Celebrate maker events throughout the city, such as Maker Faires and Maker Week. Complete Complete Complete Complete On-Track On-Track Number of Maker events in partnership with the City of Pittsburgh. 0 5 10 "" "" "" "" MakerFaire Pittsburgh#http://makerfairepittsburgh.com/ Handmade Arcade#http://www.handmadearcade.com/about/shopper-info/ "October 15th - October 16th Pittsburgh celebrated it's second annual Maker Fair featuring 250+ makers and providing an invaluable opportunity for Pittsburgh to come together to learn and make. Additionally Pittsburgh supported makers through collaboration in the first inclusive innovation week where maker organizations were involved." No update. Through inclusive innovation week the city continues to build partnerships with the maker community. In addition the URA is working with Bridgeway Capital on developments with a craft business accelerator. Build partnerships with local maker events and organizations for the city to play a role in celebrating makers. Item sites/R4II/Lists/Roadmap_Data 34 34 1. Close the Digital Divide 1.3. Promote STEAM learning Connect underserved communities with Maker and STEAM programming through existing AmeriCorps program funding. Complete Complete Complete Complete Upcoming Upcoming Number of MakerCorps in Pittsburgh area 5 3 3 "" "" "" "" Maker Corps#http://makered.org/makercorps/ "" Upcoming - Maker Corps is a professional development program that combines online training with hands-on practice to create and provide maker education programming within youth-serving organizations. "Though MakerCorps is not an AmeriCorps funded program it is a grant funded program that has been in Pittsburgh and surrounding area organizations for the past three years. MakerCorps funds fellows to be in libraries and community spaces and promote maker education for 10 to 12 weeks through out the summer. Organizations in our region include: Children's Museum, Assemble, Millvale Community Library, and the Carnegie Science Center. MakerCorps PM - Katie@makered.org MakerVista is the AmeriCorps funded program specific to school service and form my research is not yet a Pittsburgh partner." MakerCorps has served several non-profits in the area including the Carnegie Science Center of Pittsburgh, Millvale Library, Assemble, The Children's Museum and more. The City also hopes to submit an application for future opportunities. Partner with MakerCorps to promote Maker and STEAM programming Item sites/R4II/Lists/Roadmap_Data 35 35 1. Close the Digital Divide 1.2. Expand internet access Develop a plan based on the Digital Equity Study commissioned through Carnegie Mellon University. The study will include a spatial analysis and mapping of free wifi hotspots. Complete Complete Upcoming Complete Complete On-Track Maps available for public use 0 1 1 2 "" "" Heinz College Systems Project Free WIFI Map#http://digitalequalitypit.wixsite.com/home Pittsburgh Wifi Project#http://apps.pittsburghpa.gov/cis/Heinz-PublicWiFi-Final_Report.pdf The city in partnership with Heinz College III, School of Public Policy & Management at Carnegie Mellon University systems capstone project program, has developed a spatial analysis and a mapping of free Wi-Fi hotspots in Pittsburgh. Every year students from the local universities, as part of the Master’s thesis project, collaborate with the city government to tackle challenges through research and analysis and recommend best practices for the city to adopt. The spatial analysis and mapping of free Wi-Fi project studied digital equity in Pittsburgh and provided an overview of the physical infrastructure of Wi-Fi in different neighborhoods in Pittsburgh. The map provides a visual representation of all the facilities in which Pittsburgh residents can enjoy free access to the internet throughout the city. This map will be evolving as Wi-Fi connectivity and accessibility in Pittsburgh increases in the coming years. "" No additional update; should consider publicizing this map and potentially transitioning from the Heinz Capstone site. - archive and split Develop a plan based on the Digital Equity Study commissioned through Carnegie Mellon University. The study will include a spatial analysis and mapping of free wifi hotspots. Item sites/R4II/Lists/Roadmap_Data 36 36 1. Close the Digital Divide 1.2. Expand internet access Establish and promote Welcoming Hubs at select city parks recreation centers as community hubs through the Welcoming Pittsburgh Plan. Complete Complete Complete On-Track Upcoming Upcoming Number of welcoming hubs at Carnegie Libraries of Pittsburgh 0 2 2 "" "" "" CitiParks Visit Welcoming Pittsburgh "" "Citiparks launched it first Welcoming Hub Pilot as part of the Welcoming Pittsburgh Plan. Welcoming Hubs will enable immigrant communities to gain access to information on citizenship, English as Second Language (ESL) classes, and 101 Pittsburgh classes to learn the basics about residing in Pittsburgh when immigrants relocate to the city. These resources will be offered to help newcomers navigate the city and connect residents with common interests to volunteer opportunities. What have we learned? Welcoming Pittsburgh is a city-wide initiative under the leadership of Mayor Peduto to provide the best quality services to newcommers and immigrants wishing to relocate to Pittsburgh." Welcoming Hubs were piloted in recreation centers and received little traction - there are now conversations for the Hubs to exist in libraries where resources are already being provided to and utilized by the refugee and immigrant communities. These welcoming hubs proved to be more successful at libraries. Knoxville and the Main library currently hold ESL classes and feature additional online resources and materials. Establish Welcoming Hubs in the City of Pittsburgh Item sites/R4II/Lists/Roadmap_Data 37 37 1. Close the Digital Divide 1.1. Increase digital literacy Expand access to technology in early childhood development centers through the My Brother’s Keeper Initiative. Archive Archive Archive On-Track On-Track On-Track Number of early childhood centers with technology programming through the MBK initiative --- --- Archive: Though the Message from Me program continues to flourish, it is not the right indicator for this action item. The My Brother's Keeper initiative is currently reconnecting with partners of the plan to better assess project leads for each of the goals. "" "" "" "" Message from Me My Brother's Keeper Initiative "In 2014, the City of Pittsburgh, Allegheny County and community leaders committed to be part of the national My Brother’s Keeper initiative. The “MBK communities”, is an initiative where elected officials work with local partners to develop long-term and strategic programs to improve the livelihood of all young people, in particular those of young boys and men of color. The city with its My Brother's Keeper program, in partnership with the Remake Learning professional network, support the development of educational programs for Pittsburgh youth. One of these programs is “Message from Me”. Message from Me, is an application that enables young children to record their daily experiences in videos through electronic devices such as IPads and phones and send them to their parents via email. This application aims to enhance parent-child conversations in ways that impact the child's feeling of individuality, self-confidence and well-being in Pittsburgh Public Schools. What have we learned? In 2015, message from me was implemented in 111 public schools reaching approximately 5,190 students. In 2015, the students sent 27,316 messages to their parents while being in school. This application has also engaged 7,571 adults that participated and communicated with their children during school hours. Through message from me, young children can learn how utilize technology to communicate and engage with their parents while being in school." Though the Message from Me program continues to flourish, it is not the right indicator for this action item. The My Brother's Keeper initiative is currently reconnecting with partners of the plan to better assess project leads for each of the goals. The My Brother's Keeper initiative recently awarded planning grants specific to technology expansion and collaboration between youth serving organization and technology education service providers. We will continue to stay connected to this initiative through other actions, however, since this is not specific to early childhood centers are archiving this action for the time being. Expand access to technology in early childhood development centers through the My Brother’s Keeper Initiative. Item sites/R4II/Lists/Roadmap_Data 38 38 1. Close the Digital Divide 1.2. Expand internet access Expand the municipal fiber network in partnership with anchor institutions to allow increased internet connectivity for communities in need. Archive Archive Archive Archive Upcoming Upcoming "" --- --- Archive: Due to Pennsylvania State regulations with ISPs and affordability the expansion of a fiber network is not a feasible endeavor for Pittsburgh. Studies have proven more affordable and technologically advanced solutions exist providing opportunities for Pittsburgh to offer high speed public connections. "" "" "" "" "" "" Upcoming "In the update we will subset this item with an accompanying explanation saying that, after further investigation, this was not the best avenue and mention some of the other paths we are taking to achieve new wifi. Due to Pennsylvania State regulations with ISPs and affordability the expansion of a fiber network is not a feasible endeavor for Pittsburgh. Studies have proven more affordable and technologically advanced solutions exist providing opportunities for Pittsburgh to offer high speed public connections." Due to Pennsylvania State regulations with ISPs and affordability the expansion of a fiber network is not a feasible endeavor for Pittsburgh. Studies have proven more affordable and technologically advanced solutions exist providing opportunities for Pittsburgh to offer high speed public connections. "" Item sites/R4II/Lists/Roadmap_Data 39 39 1. Close the Digital Divide 1.3. Promote STEAM learning Explore possible partnerships with local maker organizations to offer Maker spaces and classes at CitiParks’ recreation centers in underserved communities. Complete Complete Complete Complete On-Track Upcoming Number of maker and STEAM organizations partnering with Citiparks 0 5 2 "" "" "" Rec2Tech; Sprout Fund Rec2Tech#http://rec2techpgh.org "" "Rec2Tech is a partnership between the City of Pittsburgh and local organizations where city recreational centers will be used to develop STEAM and Maker programing for communities in various neighborhoods in the city. 105 youth participated in the first Rec2Tech demonstration week at five of the CitiParks recreation centers. 5 centers - 105 youth - 5 service providers engaged" Working with maker organizations on a full time basis seems to be too costly for a sustainable model, however there are opportunities to use the momentum from Rec2Tech to create maker spaces and bring providers in to visit and provide activities for the youth as well as PD with staff. Citiparks also runs a program out of Langley School where the principal is interested in building a maker space. A new partnership has been formed with Langely and AIU to transform the school into a maker space. Explore partnerships with local maker organizations to offer Maker spaces and classes at CitiParks’ recreation centers in under served communities. Item sites/R4II/Lists/Roadmap_Data 40 40 1. Close the Digital Divide 1.3. Promote STEAM learning Foster opportunities for coding education across all segments of the population. 5 Complete Complete Complete Complete On-Track Upcoming Number of coding opportunities hosted in partnership with the City and Urban Redevelopment Authority 1 3 6 "" "" "" "" Steel City Codefest "" "What are we doing? The Steel city Codefest is a city-wide application building event that brings together coders, designers, and innovation enthusiasts to create applications for local government, citizens, and community organizations. The Codefest 2016 was the fourth event since its launch. This year, the event held its first Codefest Junior for youth enrolled in grades K-12, who want to learn about coding and tech education early in their schooling. What have we learned? The Steel city Codefest has allowed for the development of 16 applications throughout its four years. The number of applications funded by sponsors to completion have been nine and three of those were developed from the Steel city Codefest 2016. In the first ever Steel city Codefest Junior, approximately 50 youth participated and they were able to learn about coding education through games and activities. The Codefest meets its goal every year to incentivize and encourage young developers to address social issues while using innovation and technology. Mobile applications developed during the Codefest have helped the city government and service providers better serve Pittsburgh residents by using technology and innovative ideas. For example, PGH.ST. is a mobile application developed at the 2014 Codefest where Pittsburgh residents are able to search schedules of street cleaning, trash pickup, recycling and similar services. The organization, Rebuilding Together Pittsburgh, needed a simple form that could be taken to work sites for volunteer registration. Steel city Codfest team joined forces and developed a user friendly application for volunteer sign-up. Due to the innovative ideas and their potential, both of these applications were offered funding by the Steel city Codefest's sponsors. 16 Applications Created (2016)9 Applications funded to completion (3 from 2016)50 youth participated in first Codefest Junior" Planning is underway for the 2017 Steel City Codefest and Codefest Jr. - Momentum and participation continues to grow with each year of programming. 2017 stats will be available in the late Spring for both programs. Additional coding events in partnership with the city occurred as part of IIW - Steel City Codefest; IBM Coding Cognitive (IIW); Codefest Jr; Intro to Kubernetes (IIW); Data Rescue (IIW), SUDS open work night (IIW) Create opportunities for coding education across all segments of the population Item sites/R4II/Lists/Roadmap_Data 41 41 1. Close the Digital Divide 1.2. Expand internet access Hire a Community WiFi Fellow to concentrate on increasing wireless access throughout the City’s neighborhoods. Complete Complete Complete Upcoming Upcoming Upcoming Number of City employees working on wireless solutions 0 0 1 "" "" "" "" #http://www.nten.org/major-initiatives/dif/faqs/ "" Upcoming Funding for the Roadmap have enabled a staff member to be hired to focus on wireless access as a segment of the job description and done a deep dive into understand the PGH-Public network and experiences at City Recreation and Senior centers. Although a community wifi fellow has not been hired to support wireless research and build out, the roadmap has allocated one staff member to focus and drive wifi projects and connectivity forward as of the Spring of 2017. "" Item sites/R4II/Lists/Roadmap_Data 42 42 1. Close the Digital Divide 1.2. Expand internet access Increase public wireless internet accessibility in communities through public locations such as CitiParks and senior centers.1 Complete Complete Complete Complete On-Track On-Track Number of centers activated with wireless technology 0 22 22 "" "" "" CitiParks; Comcast Mayor, Citiparks, and Office of Innovation & Performance Launch Free WiFi MetaMesh#http://www.metamesh.org/ "The City of Pittsburgh Department of Recreation (Citiparks) and the City of Pittsburgh Department Innovation & Performance in partnership with Comcast have installed free Wi-Fi in 22 City of Pittsburgh Community Recreation and Healthy Active Living Centers. In an effort to address the digital divide, free access to Wi-Fi can now be found at City recreational centers in different neighborhoods in the city. This open up opportunities for youth and senior populations who may otherwise have limited internet access to enjoy free internet access and implement technology in their everyday lives. **Facilities with free Wi-Fi: 24 - Assessment of the network - only specific spaces across centers are activated with network access - issues with the splash page and coverage - See Senior and Recreation Center Support" In December of 2016 the Roadmap welcomed a new partner to the Roadmap for Inclusive Innovation, MetaMesh. Meta Mesh builds PittMesh networks in concert with communities and is working to expand coverage of the Pittsburgh area. It currently cover ____ sqft and has over ___ routers across Pittsburgh. "" Increase public wireless internet accessibility in communities through public locations such as CitiParks and senior centers. Item sites/R4II/Lists/Roadmap_Data 43 43 1. Close the Digital Divide 1.3. Promote STEAM learning Increase the number of youth acquiring digital badges through the City of Learning designation in competencies relating to the local economy in partnership with the My Brother’s Keeper Initiative. Archive Archive Archive Archive On-Track Upcoming Number of youth acquiring digital badges 1600 200 Archive: Research through the Remake Learning Network continues to move forward, however, a citywide platform has not proven feasible to date. "" "" "" "" My Brother's Keeper Initiative Making Learning Visible with Digital Badges "What are we doing? Digital Badge Lab is a rewards program to incentivize youth between ages 13-24 to participate in educational training and acquire new skills and credentials in the areas of math and technology. STEAM and Maker Partner organizations in collaboration with the city provide digital badges to youth who attend training events. These trainings offer a variety of classes ranging from marketing, visual design, and or maker related skills. The skills allows youth to remain competitive and get rewarded for learning happening outside the classroom. The Badges provides a form of credential and acknowledges the learning that happens throughout the summer and when is school is not session. The managing organization, the Sprout Fund along with several other service providers during the past year, convened a diverse group of educators to determine the core competencies important to the community, and to create badges and curricula to reflect them. What have we learned? In summer 2015 approximately 1,600 youth participated in program. A total of 7,000 badges were earned by Pittsburgh youth and distributed by 34 different organizations. Each youth that participated in the programs earned four badges on average. In 2015, the biggest participating organization was Learn and Earn, which recruited 460 youth that earned 3400 badges. 1,600(youth) 7000(badges) 3(organizations involved) **Significant road blocks in digital badges - platform and criteria needs to be decided." "Currently testing credly - CLP is testing - By May benchmark to have 10 - Tricia program manager - 5 or 6 groups testing 12/22 - huge drop in 2016 numbers - platform does not seem to be working - LRNG was old platform now testing credly and each organization is doing it's own type of process - what is important to the City? Is is data, is it a method to help students be workforce ready? Is it a motivator? What is the goal and is badging the best way to accomplish the goal depending on what is decided? 2016 - 200 youth, 20 orgs, no stipends, new tech - momentum seems lost - new opportunity with passports and pathways approach - however the momentum behind the work seems to have lost steam." Not longer a priority. Research continues to be moving forward, however a citywide platform has not proven feasible to date. "" Item sites/R4II/Lists/Roadmap_Data 44 44 1. Close the Digital Divide 1.1. Increase digital literacy Pilot digital library options to the public in community spaces.3 Archive Archive Archive Archive Upcoming Upcoming "" --- --- Archive: Not a priority at this time due to funding sources. "" "" "" Carnegie Library of Pittsburgh "" "" No update at this time. The project depends on grant funding that has not yet come through. This project still remains unfunded and seems to be a low priority given the use cases from other cities. No longer a priority. "" Item sites/R4II/Lists/Roadmap_Data 45 45 1. Close the Digital Divide 1.1. Increase digital literacy Provide digital literacy training for senior citizens and others at the City’s recreational and senior centers. Complete On-Track On-Track On-Track Upcoming On-Track Number of trainings to offer tech classes Healthy Active Living Centers and Recreation Centers 0 5 1 1 "" "" CitiParks Pittsburgh Provides Free WiFi in recreational centers "" The City of Pittsburgh in partnership with Comcast equipped 22 city of Pittsburgh Community Recreation and Healthy Active Living Centers with Free Wi-Fi. The city is committed to increasing the access and utilization of technology for residents by creating and administering educational programs for senior citizens. In addition to wireless access many centers have been outfitted with iPads and updated resources in order to utilize the internet. Pathways for classes and technology training are part of planning discussions. In 2016 Senior Centers became equipped with iPads to enable digital literacy training organized and run by center directors - number of centers incorporating training? There is more opportunity and interest in additional training. Rec2Tech piloted 25 different classes in recreation centers and most senior and recreation facilities are now equipped with laptops. Provide digital literacy training for senior citizens and others at the City’s recreational and senior centers. Item sites/R4II/Lists/Roadmap_Data 46 46 1. Close the Digital Divide 1.2. Expand internet access Provide options to check-out wireless hotspot stations from the library, providing options for communities who lack access to connectivity in the home.2 Complete Complete Complete On-Track On-Track On-Track Number of individuals using hotspots provided by the Carnegie Library of Pittsburgh 0 0 11 "" "" "" "" "" "" Fall of 2016 the Carnegie Library of Pittsburgh received a grant to provided hotspot stations for check out to individuals participating in career training programs. The program is still being structured and has not yet launched. Program to check-out wireless hotspots is not available at the Carnegie Library of Pittsburgh to individuals participating in job training programs. 12/16 - being catalogued - plan to launch in January! "" Pilot options to check-out wireless hotspot stations from the library, providing options for communities who lack access to connectivity in the home Item sites/R4II/Lists/Roadmap_Data 47 47 1. Close the Digital Divide 1.1. Increase digital literacy Work with community groups and organizations to expand and provide literacy training throughout the City.2 Complete Complete Complete Complete On-Track Upcoming Number of recreation centers activated with digital training and programming 0 5 0 "" "" "" Rec2Tech: Sprout Fund Rec2Tech#http://rec2techpgh.org/ "" "Rec2Tech is an initiative of city-wide organizations that work in developing educational programs for youth and help shape the future of learning in the City. The City supports this initiative by providing space and access of free internet through its recreational centers for the developing of such programs. This partnership aims to address the digital divide in the City. 105 youth participated in the first Rec2Tech demonstration week at five of the CitiParks recreation centers." "" Although Rec2Tech Took place there is still a yearning for sustainability in literacy training opportunities. Work with community groups and organizations to pilot digital literacy training throughout the City. Item sites/R4II/Lists/Roadmap_Data 48 48 1. Close the Digital Divide 1.3. Promote STEAM learning Work with local Maker organizations to increase the presence and access of Maker spaces and after-school programming. These projects would inform and inspire students to consider STEAM careers early on in their development.1 Complete Complete Complete Complete Upcoming Upcoming Number of maker spaces across the city Unknown 19+ 19+ "" "" "" "" A Nation of Makers#https://www.whitehouse.gov/nation-of-makers "" Upcoming The Remake Learning network has surveyed the landscape and identified 19+ STEAM organizations supporting youth education through maker spaces and education. There is still opportunity for more connection and support. The remake learning network promotes, celebrates and informs individuals about existing maker opportunities for youth and helps celebrate and vocalize opportunities through the annual Remake Learning Days. Increase the presence and access of Maker spaces in after-school programming. Item sites/R4II/Lists/Roadmap_Data 49 49 2. Connect Citizens with City Government 2.2. Improve City web-services Allow all possible city transactions to be made online, therefore making business transactions with the City easier for residents and business owners. This should include field and tennis reservations from CitiParks to right of way permits from the Depart Complete On-Track On-Track On-Track On-Track On-Track Number of city transactions executed online ? 7,535 5,188 "" "" "" "" "" "" "No report update **OMB has been working with an external software development company and has a tentative deadline of January 2017." "*Spoke with Gwen Moorer. She should be the primary contact moving forward.*The city has launched a new software called Apply For. Apply For allows residents to reserve tennis parks and park shelters, online. Any transactions that require payment can be done via Jet Pay - our current merchant processor. In addition, the city has launched a new application to streamline the process necessary to secure permits to organize an event or to shoot movies.Over the next 12-18 months, Gwen's team is reviewing 3 RFPS that will digitize all of PLI's applications. In February, Gwen's team will setup ""sandboxes"" to test each company's productCurrently, issuing an RFP for software that allows individuals to look up their self-assessment taxes online and pay online. Event/Movie Application Completed Online, right now: 75%; Goal: 100%" *****Only have figures for real estate transactions. Still waiting for more data from DPW. Gwen sent an email and now just waiting for DPW to respond back. Keep making it easir for residents and business to submit payments online Item sites/R4II/Lists/Roadmap_Data 50 50 2. Connect Citizens with City Government 2.2. Improve City web-services Bring government to the people through a mobile or centralized city service center, that makes it easier for residents to report issues to the City and find out what local government can do for them.1 Complete Complete Complete Complete Upcoming Upcoming Number of unique page views to the public portal 0 470 154 "" "" "" "" "" "" Upcoming In September, the web team launched a public portal. This page is suppose to serve as a hub for residents to easily access information. As of today (1/18/17), the total number of page views is 635; unique page views: 446. - new page to launch in 2017 will make this page disappear "" Create a centralized City service center center that makes it easier for residents to report issues to the City and learn about local government. Item sites/R4II/Lists/Roadmap_Data 51 51 2. Connect Citizens with City Government 2.3. Expand City Channel Pittsburgh’s visibility and quality Cablecast City Channel Pittsburgh in high definition on television and online by 2020. This is a necessary next step to ensure the City Channel remains technologically relevant.2 Archive Archive Archive Archive On-Track Upcoming "" --- --- Archive: This action item is out of the control of the City of Pittsburgh and dependent on cable providers. "" "" "" "" "" "" "Upcoming **Dependent on contracts with the providers." The cable team has an uphill battle on this issue; the cable companies have the leverage, they are under no obligation to provide HD quality. David Finer plans to state his case for HD when its time for the cable team to negotiate its franchise contracts. Existing contract with Comcast ends in 2018; Verizon, 2019. Out of out control David Finer plans to state his case for HD when its time for the cable team to negotiate its franchise contracts. Existing contract with Comcast ends in 2018; Verizon, 2019. "" Item sites/R4II/Lists/Roadmap_Data 52 52 2. Connect Citizens with City Government 2.1. Strengthen public engagement Communicate new and longstanding city services to residents through a targeted campaign. Complete Complete On-Track On-Track Upcoming Upcoming Number of Volunteers 0 4.8 2.9 181 "" "" "" "" "" Upcoming "The Snow Angels program relies on volunteers to help neighbors with snow removal when inclement weather occurs. The web team built a microsite for volunteers to sign up and for folks to request services. Right now (11/18/17), there are 212 requests, but only 69 volunteers. Starting today, we will run a Facebook geo-targeted campaign in areas the city needs more volunteers. Using GIS technology we can track which areas these are. We will start first with the City of Pittsburgh's Fan Page. After the results come in, decide whether its necessary to post to auxillary city-related Facebook pages." balanced geographical distribution of requester/volunteer - 2.0 ratio between requester/volunteer Increase the number of Snow Angels across the Pittsburgh reason through a targeted social media campaign. Item sites/R4II/Lists/Roadmap_Data 53 53 2. Connect Citizens with City Government 2.2. Improve City web-services Create a responsive, user-friendly website organized into sections for residents and businesses to access the services and information they need. Complete Complete On-Track On-Track On-Track Upcoming Percentage of Mobile users --- 722,549 906,445 Increase "" "" "" "" "" Manager has been hired to oversee this initiative. "The city's new website continues to progress. The web team has made significant progress on the homepage, citi parks and all the districts. Richard continues to meet with departments and stakeholders. The plan is to launch the site in Spring; not every page will be updated at time of launch. The process will be ongoing, iterative. The new site will move away from a municipal content structure. Instead, information will be driven by analytics and user feedback. An exciting new feature to launch with the new website will be citizen guides, which combine information across multiple departments into easily accessible documents" Create a user-first website organized into sections for residents and businesses to access the services and information they need Create a user-first website organized into sections for residents and businesses to access the services and information they need Item sites/R4II/Lists/Roadmap_Data 54 54 2. Connect Citizens with City Government 2.3. Expand City Channel Pittsburgh’s visibility and quality Digitize and archive the thirty-year catalogue of City Channel Pittsburgh recordings. Archive Archive Archive Archive On-Track Upcoming "" --- "" Archive: This action is no longer a priority "" "" "" "" "" "" The city is currently in the process of digitizing 30 years of City channel events. Videos will be available and open to the public to enjoy Pittsburgh’s Channel throughout the years. "According to David Finer this action item has yet to be launched - too much inventory to go through, not enough man power. David does have a process in mind: 1. Compile inventory by type (e.g. VHS, SVHS, Beta & M2) 2. Then hire mass production house to oversee digitization. Cannot be done in-house. Too much of a time commitment." No longer a priority. "" Item sites/R4II/Lists/Roadmap_Data 55 55 2. Connect Citizens with City Government 2.1. Strengthen public engagement Finalize and implement a Citywide Social Media Policy that lays out guidelines for how City accounts will be overseen and operated with the goal of increasing coordinated communication. Complete Complete On-Track On-Track On-Track On-Track Number of Social Media Action Plans submitted by departments 0 0 0 4 "" "" "" "" "" The Innovation and Performance personnel is creating a Citywide Social Media handbook report that will promote, strengthen, and coordinate social media announcements within the city social media channels in order to better engage the public. Every department is responsible for filling out a social media action plan outlining their social media goals and strategy. I&P hired a Digital Community Specialist (Todd Smith) to develop a social media handbook. As of today (1/18/2017), a draft of a social media handbook is in the works. Early February, the final draft will be submitted to the Office of Communication for approval and implementation. "" Create a Citywide Social Media Handbook Item sites/R4II/Lists/Roadmap_Data 56 56 2. Connect Citizens with City Government 2.3. Expand City Channel Pittsburgh’s visibility and quality Highlight municipal events, sustainability programming, interviews with city leadership, and cablecast community content centered on civic policies and events.1 Complete Complete Complete Complete On-Track On-Track Number of programs filmed by City Channel Pittsburgh 373 481 "" "" "" "" "" Youtube City Channel Watch Pittsburgh City Channel "What are we doing? The Pittsburgh City Channel is committed to keeping its residents informed and engaged in government news, work, and events by streaming live programming online and on its YouTube Channel. This year the city upgraded its equipment to keep up fast evolving technology and cablecast municipal events with state of the art city Channel equipment. The renovations support more efficient operations and provide Pittsburgh residents with a higher quality visual experience. What have we learned? The City Channel team is proud to meet its mission to provide citizens with fast and relevant city government news. In 2015, City Channel Pittsburgh cable casted over 500 hours of new programming and produced over 200 new and original productions. City Channel Pittsburgh is streamed 24 hours a day and uploads most productions to its YouTube Channel that receives over 2,000 views per month. In 2016, the City Channel Pittsburgh has already produced 217 video events so far. The City Channel is a vital venue where the city engages the community by reaching residents in the comfort of their homes and conveniently via portable Wi-Fi enabled devices." "Cable team programming has increased across the board from 2015 to 2016, with no additional staff. In 2015: 162 Council Meetings; 211 Separate programs In 2016: 177 Council Meetings; 304 Separate programs We didn't discuss this, but the budget earmarks one additional hire for the cable team." "" Highlight municipal events, sustainability programming, interviews with city leadership, and cablecast community content centered on civic policies and events. Item sites/R4II/Lists/Roadmap_Data 57 57 2. Connect Citizens with City Government 2.1. Strengthen public engagement Host Citizenship Days through the Welcoming Pittsburgh Plan to promote and celebrate citizenship.4 Complete Complete Complete On-Track Upcoming Upcoming Number of citizenship days 0 4 4 events, 2017 2 "" "" Welcoming Pittsburgh Visit Welcoming Pittsburgh "" "What are we doing? Welcoming Pittsburgh began its Citizenship Days program on June 27, 2015 in partnership with service providers, pro-bono legal resources, and financial empowerment partners to provide multi-lingual “one-stop” naturalization service events, hosted alongside nonprofit organizations to promote community connections. Welcoming Pittsburgh plans to host Citizenship Days at least twice a year with the possibility of increasing to once per quarter based on community interest. Citizenship Days will provide a consistent series of more accessible, visible opportunities for immigrants to connect with a range of resources necessary for the naturalization process. The events will support everyone considering becoming an U.S. citizen through access to free legal assistance, local service providers, and financial empowerment resources. What have we learned? In 2015, there were 2 Citizenship Days, connecting 60+ prospective citizens to pro bono legal assistance and immigrant-serving organizations. The local USCIS office held mock citizenship interviews, which was among the most useful and popular activity that provided valuable information for perspective citizens. In addition, in 2015 Pittsburgh saw 114 city residents become naturalized American citizens at five public naturalization ceremonies." Spoke with Alexis Vargas, who was hired to replace Betsy Cruz. This year, the goal is to hold Citizens Day once for each quarter, totaling four events. "" Host Citizenship Days through the Welcoming Pittsburgh Plan to promote and celebrate citizenship. Item sites/R4II/Lists/Roadmap_Data 58 58 2. Connect Citizens with City Government 2.2. Improve City web-services Improve city document accessibility through format improvements, including multi-lingual options for documents which can be downloaded through the city website as a part of the Welcoming Pittsburgh Plan.4 Complete On-Track On-Track On-Track Upcoming Upcoming Number of PageViews 0 0 0 "" "" "" All City Departments Citizen Guides Blog Post#http://pittsburghpa.gov/innovation-performance/alphablog/article.html?a=23 "" Upcoming The web team plans to launch citizen guides with the launch of the new website. Citizen guides will curate information across various departments that serves specific audiences, including the immigrant community. Clicks / Engagement - After English, Swahili (2) and Spanish (3) are the most spoken languages in pittsburgh. The idea is to develop hub pages on the new website for these communities to find information about city services - First two documents in Spanish adn Swahili Create a multi-lingual citizen guide to be downloaded through the city website. Item sites/R4II/Lists/Roadmap_Data 59 59 2. Connect Citizens with City Government 2.2. Improve City web-services Improve security measures so that the City website can provide and receive more information and traffic. The City is currently conducting a security audit, the results of which will inform the City’s future steps. Archive Archive Archive Archive On-Track On-Track "" --- "" Archive: Cybersecurity initiatives are ongoing and should not be publicly disclosed or reported. "" "" "" "" "" "" No update for the Q3 report - however, the manager for the website overhaul has been hired. "Since cybersecurity is a sensitive topic, Sylvia Harris thinks it is worthwhile to retire this action item. No reason to attract unnecessary attention to that website that leads to nefarious activity. We do have a partnership with the Software Institute of CMU, but this association is confidential, it should not be publicized. Training citizens how to better discern cyber security threats would likely be a sensible action item to include on the Roadmap in the future." Cybersecurity is a sensitive topic and updates on improvement should not be publicized. "" Item sites/R4II/Lists/Roadmap_Data 60 60 2. Connect Citizens with City Government 2.1. Strengthen public engagement Integrate social media into existing outreach, such as community meetings and other traditional forms, through the Office of Community Affairs. Complete Complete Complete Complete Upcoming On-Track Number of Applicants? --- "" 193 (spring) "" "" "" "" "" "" Upcoming Assisting Community Affairs with launching the next cohort of the Civic Leadership Academy. The social Media campaign includes posts via Nextdoor, Facebook and Twitter. The campaign is being closely tracked through Google Analytics to assess performance,; and use this data to improve future social media campaigns. "" Integrate social media into existing outreach, such as community meetings and other traditional forms, through the Office of Community Affairs Item sites/R4II/Lists/Roadmap_Data 61 61 2. Connect Citizens with City Government 2.3. Expand City Channel Pittsburgh’s visibility and quality Post the City Channel schedule on Comcast and Verizon’s TV guides. The schedule is currently available on the city website. Complete Complete Complete Complete On-Track Upcoming Number of page views on the City Website 1993 3558 1474 "" "" "" "" Youtube City Channel Watch Pittsburgh City Channel "What we are doing? The City Channel is a vital venue where the city engages the community by reaching residents in the comfort of their homes and conveniently via portable Wi-Fi enabled devices. As the City Channel Pittsburgh focuses its efforts in covering all relevant municipality events, Pittsburgh residents can find the City Channel on their cable TV guides in their homes. What have we learned? City Channel Pittsburgh is cablecast on Comcast Channels 13 & 14 / Verizon Channels 44 & 45. **It is dependent on providers if the City event can become part of the guide." Currently, the City Channel Schedule appears on Comcast, but not Verizon. Neither television contract stipulates they have to do this. One day, out of the blue, Comcast called David, asking him if they wanted this feature -- David replied, yes. "" Post the City Channel schedule on Comcast and Verizon’s TV guides. The schedule is currently available on the city website Item sites/R4II/Lists/Roadmap_Data 62 62 2. Connect Citizens with City Government 2.2. Improve City web-services Provide a platform to solicit feedback from residents on their interactions with City departments. Complete Complete Complete Complete On-Track Upcoming Number of EngagePGH ideas generated 88 35 5 "" "" "" "" "" "" One new feature in the upcoming city of Pittsburgh website will be that all city departments will list contact information and electronic email address so that citizens can contact department employees directly. In addition, citizens will be able to submit feedback and requests to department's page directly. This new feature will be coming up as one of the beta versions of the new city of Pittsburgh website in early 2017. We should archive this action item. No plan is in place to build a platform. Right now, Facebook serves as an overall rating how the City is doing - 2.4 stars out 5. The focus should shift to improving this score and solicit more feedback to learn how we can improve, overall. "EngagePGH provides a platform for residents to solicit feedback for city government. NOTE: in 2014, 353 ideas!!!!" Provide a platform to solicit feedback from residents on their interactions with City departments. Item sites/R4II/Lists/Roadmap_Data 63 63 2. Connect Citizens with City Government 2.1. Strengthen public engagement Provide a toolkit which empowers community groups to better disseminate information from community meetings, connect with their constituents, increase turnout, and run effective meetings.3 Complete Complete Complete On-Track Upcoming Upcoming Number of Demos 0 0 26 "" "" "" Office of Community Affairs "" "" Upcoming "Sally has moved on from Community Affairs, she should be removed as the primary contact. Corey Buckner is her replacement. With the new website, the idea is to make a dedicated page i.e. Community Guide for the community affairs team, accessible to the public, that makes finding information about community programs easier for all users." "" Provide Burgh's Eye View Demos at community meetings across Pittsburgh showing how residents might use the application to understand what’s happening in their neighborhood and solicit suggestions for improvements Item sites/R4II/Lists/Roadmap_Data 64 64 2. Connect Citizens with City Government 2.1. Strengthen public engagement Publicize social media channels on the City’s website and other digital avenues.2 Complete On-Track On-Track On-Track On-Track On-Track Number of shares from the new City of Pittsburgh website 0 0 0 "" "" "" "" City of Pittsburgh "" "The city is working on improving its citizen engagement strategies to deliver the best services and to cater to the needs of residents. The growing use of technological tools to engage with citizens online has led the city of Pittsburgh to expand its social media and online presence. The city website attracts approximately over 198,000 visitors per month, and through the website residents can connect to the city’s different social media platforms. Social media avenues such as Facebook and Twitter are used by several departments and the Mayor to promote events and engage the community. Twitter accounts like Pittsburgh 311, Innovation & Performance, the Department of Public Works, and City Planning are tools that the city uses to engage residents and partner organizations to promote emergency announcements, city events, and city government milestones. Through social media platforms, we have seen an active engagement of citizens as they can quickly and directly engage with the city and its various departments, city council, and stay tuned with the city government news. What have we learned? On average the City of Pittsburgh website engages approximately 5,688 visitors per day. Through the city website, residents can learn about city services, licensing and permitting and new City initiatives. On twitter, Citizens can engage with the municipality through the city of Pittsburgh which reaches 48,000+ followers, the Mayor’s account with approximately 50,000 followers, Innovation & Performance 2,699 and the 311 call center 7,636 followers. The 311 call center also utilizes its twitter account to track and follow-up with service requests and provide best customer services to its Twitter users." "With the hire of a Digital Community Specialist, the city is taking steps to strengthen it's social presence. The new Content Management System does do not support social sharing in a way that is sustainable over time. Manual updates are required to install the proper social sharing mechanisms. Under advisement from the Digital Community Specialist, the web team is developing a mechanism that will automate this process every time a new web page is created." "" Create meta-data to increase ability to share content from the website. Item sites/R4II/Lists/Roadmap_Data 65 65 2. Connect Citizens with City Government 2.3. Expand City Channel Pittsburgh’s visibility and quality Upgrade the City Channel’s control room, studio, Council Chambers, playback server, and all necessary equipment to modern standards. Complete Complete Complete Complete Complete Upcoming Percent of City Channel equipment upgraded 0 90% 90% "" "" "" "" "" "" On September 23, 2016, the City Channel Pittsburgh unveiled its new Fred Roger’s Studio and updated equipment that brought the City channel into the 21st century. The cable team equipment was outdated and not compatible with modern technology. The recent renovations will support more efficient operations and will provide Pittsburgh residents with a higher quality visual experience. The control room was upgraded in 2016 "" Upgrade the City Channel’s control room, studio, Council Chambers, playback server, and all necessary equipment to modern standards. Item sites/R4II/Lists/Roadmap_Data 66 66 3. Champion Open Data 3.2. Employ data driven operations Create a traffic incident management process to review accident data, identify dangerous streets in order to provide solutions ensuring pedestrian, driver, and biker safety. Complete Complete Complete Complete Upcoming Upcoming Traffic incident management process created 0 1 "" "" "" "" "" Complete Streets Policy#http://www.pittsburghpa.gov/dcp/completestreets "" The “complete streets” focused on coordination between Public Works, Public Safety and City Planning, which utilize the city’s traffic management systems. In November 2016 the complete streets plan was unanimously adopted by city council. This policy means developers must take into account all transportation modes and supports the collection of data. ? reach out to Pat Create a traffic incident management process to review accident data, identify dangerous streets in order to provide solutions ensuring pedestrian, driver, and biker safety. Item sites/R4II/Lists/Roadmap_Data 67 67 3. Champion Open Data 3.1. Establish the Regional Data Resource Center Distribute the data collected through the WPRDC including; crime, 311 questions, tax delinquency, and others. Open Data provides a valuable service to the city, the region, and country, by providing data and turning it into comprehensible information for Complete Complete Complete Complete On-Track On-Track Number of data sets available on the WPRDC 50 160 201+ "" "" "" WPRDC Visit Western Pennsylvania Regional Data Center "" "What are we doing? The Western Pennsylvania Regional Data Center (WPRDC) was created in 2015 in a partnership with the University of Pittsburgh Center for Urban and Social Research, Allegheny County, and the City of Pittsburgh. The WPRDC, hosts datasets from public sector agencies, academic institutions, and nonprofit organizations from Western Pennsylvania. Its goal is to make public information easier to find and use and to promote government transparency while providing the infrastructure for data sharing. What have we learned? The WPRDC currently offers over 140 data sets available for the public to download. The information available in the data sets enables students, researchers, civil servants, and anyone interested in public data to access it and download it for informational purposes. 311 data is updated hourly to provide accurate information about resident’s needs and service requests. Other popular datasets include information about Pittsburgh Bridges, Pittsburgh Police Incident Blotter, and Pittsburgh PLI Violations Report. On October 13, 2016 Pittsburgh joined the White House led Police Data Initiative. **Now 150+ data sets are available." Development of the Burgh'sEyeView application. "" Distribute the data collected through the WPRDC including; crime, 311 questions, tax delinquency, and others. Item sites/R4II/Lists/Roadmap_Data 68 68 3. Champion Open Data 3.2. Employ data driven operations Embed service delivery goals within the budget process and analyze the results to improve the performance of City departments’ service delivery and operations.1, 2, 3 On-Track On-Track On-Track On-Track Upcoming Upcoming Service delivery goals are embedded in the budget process 0 Yes Yes Yes The department of I&P has a variety of process improvement projects. We look forward to tying this more closely to the budget in 2019. "" "" "" "" Upcoming In 2015 the budget incorporated delivery goals/objectives into the budgeting process. In 2016 meetings took place with project managers to better understand budgeted spending and budgeted time associated with projects. Work is underway to better measure spending and analyze the projections to the actuals in 2017. The hope is for information to go to DPW to WPRDC to Burgh's Eye View (3 to 6) months to better inform the public of expenditures in real time. Additionally, the team is looking into a participatory tool where constituents can weigh in on optimal spending and measure the public interest against the budgeting process. "" Embed service delivery goals within the budget process and analyze the results to improve the performance of City departments’ service delivery and operations. Item sites/R4II/Lists/Roadmap_Data 69 69 3. Champion Open Data 3.3. Increase 311 call center services Expand cooperation with other local service call centers like 211 and City authorities. Complete Complete Complete On-Track On-Track On-Track Number of partnerships between 311 and other call centers 9 16 16 "" "" "" "" "" "" "The 311 call center cooperates with other service call centers like 211 in order to better serve the public and direct them to the right resources. Through cooperation and partnerships with the Pittsburgh Water & Sewer Authority and the Parking Authority in software capabilities, the authorities and the city can have synchronized access to information. In addition, the 311 call center seats on the advisory board for 211 in order to closely support its initiatives and operations. **3 partnerships engaged" ***16 partnerships engaged (DPW, Animal Control Allegheny City Electric, Finance Admin, Parks Recreation Personnel, PWSA/pgh20, Police Zones AVU, PLI, Crossing Guards, Parking Authority, EMS, Fire, OMI, City Clerk's Office, City Planning, URA, 911) 211 remains a connected party, but there is not a seamless integration. The action remains on track as 311 continues to pursue additional partnerships and ways to support the individuals who call 311. "" Increase cooperation with other local service call centers like 211 and City authorities. Item sites/R4II/Lists/Roadmap_Data 70 70 4. Enhance City Operations 4.2. Expand technology training and capacity Provide technology and mechanical skills training for City employees through a partnership with TechShop in Bakery Square. Complete Complete Complete Complete On-Track Upcoming Number of employees in TechShop/City of Pittsburgh partnership pilot 0 3 0 "" "" "" "" Learn more about Techshop "" "This year, the City of Pittsburgh in partnership with TechShop has offered three free memberships and membership discounts to all city employees. TechShop Pittsburgh is a community-based workshop and prototyping studio on a mission to offer access to the tools of innovation. They offer more than 16,000 square feet of workshops equipped with world class tools and equipment, computers loaded with design software, and hundreds of classes each month. What have we learned? During the first TechShop presentation, 21 city employees from 14 different departments attended the event. The city partnered with TechShop to provide opportunities for city employees to acquire new skills, explore their creativity, and design something of their own. This year, employees proposed innovative ideas that could be developed with a membership from TechShop and three winners were chosen. They will present their projects to the city and their colleagues and share about their learning experience in TechShop." Lana said there was not further engagement with techshop after the three city employees participated in the free membership contest "" Provide technology and mechanical skills training for City employees through a partnership with TechShop in Bakery Square. Item sites/R4II/Lists/Roadmap_Data 71 71 4. Enhance City Operations 4.2. Expand technology training and capacity Work with local education partners to provide new in-depth trainings on technological topics and provide employees with online self-paced training opportunities. To keep these opportunities accessible to all employees, the option to attend any training virtually should be made available. Complete Complete Archive On-Track Upcoming On-Track Number of tech trainings/classes, number of people engaged 0 1 Archive: This action is being absorbed into a new 2017 action item. "" "" "" "" "" "" Upcoming Signed MOU with universities is a part of this action item. (Grant Ervin) "6/5. After a meeting with Laura she suggested this action item should be rephrased 1. Provide new in-depth trainings on technological topics and provide employees with online self-paced training opportunities. Status: On-track Metrics: The number of tech trainings/classes, number of people engaged Main contact lead: Robert Burack" Provide new in-depth trainings on technological topics and provide employees with online self-paced training opportunities. Item sites/R4II/Lists/Roadmap_Data 72 72 5. Foster Clean Technology 5.1. Create city benchmarks Continue piloting an indoor air quality analysis of City buildings in partnership with CMU’s MetroLab Complete Complete Complete Complete Complete On-Track Number of air quality sensors deployed 0 10 0 "" "" "" Metro 21 Metro 21 - Carnegie Mellon University "" "The city deployed 10 air quality sensors in five different city buildings, the data collected from the sensors is visible on a city dashboard. This data shows different levels of air quality in the building facilities providing a reality check of about indoor air quality in city buildings. What have we learned? The City-County Building Energy Use Dashboard is part of a larger ""Energy Intelligence Network Initiative"" currently in development. The goal of this project is to improve data quality and access in order to better understand and thus reduce the environmental impacts of facilities. Deploying pilot projects on the sixth floor is the next step in developing the Energy Intelligence Network. Air quality is an ongoing concern for the city of Pittsburgh. The deployment of Speck Monitors in various city facilities has helped capture air quality data that will be used to create a better understanding of how air quality changes based on factors such as weather, time of day, or seasonal changes." "" "After a collection of air quality data from the initial deployment there will be a final report to inform decision making in regards to air quality Circle back with Rebecca on new air quality initiatives- Annia" Pilot indoor air quality Item sites/R4II/Lists/Roadmap_Data 73 73 5. Foster Clean Technology 5.2. Support clean technology development & infrastructure projects Continue the development of the Uptown Eco-Innovation District. The program will attract new residents and firms, and use sustainable infrastructure to redevelop this high-potential neighborhood. The UpTown team plans to implement economic and ecological Complete Complete Complete On-Track Upcoming On-Track Number of Uptown Eco-Innovation District community event attendees 0 400 400 "" "" http://www.ecoinnovationdistrict.org/what-are-we-learning Eco Innovation Partners Learn more about the Eco Innovation District "" The Eco Innovation district is an urban plan that intends to revitalize Uptown Pittsburgh and transform it into an innovative urban ecosystem where it will enhance equitable land use, attract and guide new investment, expand the local economy, reduce the city’s environmental footprint, and ensure equity and access to local opportunities. The Eco Innovation plan is being developed by a series of local and regional stakeholders and led by Interface Studio consulting firm. Metrics will de available next cycle "" Develop the Uptown Eco-Innovation District Item sites/R4II/Lists/Roadmap_Data 74 74 5. Foster Clean Technology 5.3. Increase awareness Create a Sustainable and Resilient Energy Plan for Pittsburgh, that increases City purchases of renewable energy from clean energy companies operating in Pittsburgh, with an ultimate goal of 100% renewable energy consumption by 2030 and LEED certification Complete Complete Complete On-Track On-Track On-Track Dollars spent on renewable energy 0 "" $255,000 "" "" "" 100 Resilient Cities "" "" The city of Pittsburgh is committed to reducing emissions within the scope of its facilities, operations, and infrastructure. The city will continue to assess potential capacity for renewable energy installations on city-owned properties. Currently 30 percent of the city annual electricity purchases is non-certified renewable energy sourced through Western Pennsylvania Energy Consortium. The city has increased its renewable energy purchases since 2008 and will adopt a renewable energy purchase mandate that will commit for a 100% renewable energy purchase by 2030. "" City has secured a grant for $255,000 for renewable energy purchases Create a Sustainable and Resilient Energy Plan for Pittsburgh, that increases City purchases of renewable energy from clean energy companies operating in Pittsburgh, with an ultimate goal of 100% renewable energy consumption by 2030 and LEED certification Item sites/R4II/Lists/Roadmap_Data 75 75 5. Foster Clean Technology 5.1. Create city benchmarks Develop legislation mandating commercial businesses to track and report their energy and water usage by 2016.1 This will help property owners and businesses conserve resources, improve health and save money, and help inform future tenets of the historical Complete Complete Complete Complete On-Track Upcoming New: Legislation passed and approved by council No Yes Yes 1 "" "" "" #https://www.go-gba.org/wp-content/uploads/2016/10/Legislation-Text.pdf "" The city of Pittsburgh Performance Benchmarking Legislation will require non-residential buildings larger than 50,000 square feet in the city of Pittsburgh to disclose energy and water usage information. This will allow the city to collect data about utilities and for owners and tenants to learn about their building's performance. By acquiring this kind of data the city can start benchmarking energy and water consumption city-wide. In addition, the city can provide guidance on how building owners can save money by reducing utility costs. The ordinance will be decided by city council in the fall of 2016. "" "Previous measure: Number of businesses adhering to legislation New: Legislation passed and approved by council." Develop legislation mandating commercial businesses to track and report their energy and water usage by 2016 Item sites/R4II/Lists/Roadmap_Data 76 76 5. Foster Clean Technology 5.3. Increase awareness Encourage developers to use clean tech in their building designs through workshops and trainings code enhancements and design standards.1 Complete On-Track Upcoming Upcoming Upcoming Upcoming Number of attendees at training 0 0 0 "" "" "" "" "" "" "Upcoming **Look to P4 impact measurements" "" "Most of the trainings will happen between late 2017- early 2018 5/2/2017 update: Project still upcoming" Create a framework to encourage developers to use clean tech in their building designs through workshops and trainings code enhancements and design standards. Item sites/R4II/Lists/Roadmap_Data 77 77 5. Foster Clean Technology 5.1. Create city benchmarks Equip five City-owned buildings, including the City-County Building, with building diagnostic dashboards to report indoor air quality and energy and water consumption as part of the City’s partnership with CMU’s Metro21 Initiative. Complete On-Track On-Track On-Track On-Track On-Track Number of buildings equipped with energy consumption diagnostics. 0 1 1 "" "" "" Metro 21 Metro 21 - Carnegie Mellon University Metrolab Network - City of Pittsburgh "In partnership with Metro 21, the city executed a project named “Integrating building data with critical analytics and interfaces for a high performance built environment” This project uses utility data (monthly electric, gas, water bills) from 140 buildings to help assess energy usage. In addition, ten air quality monitors were deployed to learn about air quality inside city buildings and to collect data on air quality. The data collected for this project will encourage data-driven decision making and help reduce building energy consumption while ensuring better air quality for building occupants. What have we learned? In order to report live data, a City-County Building Energy Use diagnostic dashboard was created to report indoor air quality and temperature, outside temperature, humidity, and CO2 parts per million equivalent, and environmental quality in the City-County building. Visitors and city employees can see the dashboard in the front lobby of the 6th floor of the City-County Building." "" - Five city buildings were equipped with air quality monitors infrastructure but only (the city county building) was equipped with a diagnostic dashboard. Equip five City-owned buildings, including the City-County Building, with building diagnostic Item sites/R4II/Lists/Roadmap_Data 78 78 5. Foster Clean Technology 5.2. Support clean technology development & infrastructure projects Foster the Pittsburgh Green Garage Initiative to reduce carbon emissions through convenience information technology and integrated with an environmentally conscious context.3 Complete Complete Complete On-Track On-Track Upcoming Number of green garages with LED lighting 2 5 6 "" "" http://apps.pittsburghpa.gov/cis/Pittsburgh_Green_Garage_Initiative.pdf "" #https://cityofpittsburgh.sharepoint.com/sites/R4II/Shared%20Documents/URA%20Attachment%202016-01.pdf "" "The city of Pittsburgh, affiliated agencies, and the Green Building Alliance have been working through their Green Garage Initiative to retrofit lighting to LED technology in city owned buildings. In addition, the city and partners are working towards [2] developing a lighting infrastructure fund for other municipal and privately owned garages. What have we learned? After retrofitting the city garages buildings in January, city garage buildings saw a reduction of approximately 60 percent cut in energy consumption and costs. This places city garages 20 percent lower to national medium average for parking garages energy use. This initiative has the main goal to invest in a sustainable infrastructure that will save energy, reduce operational costs, and provide better customer service." "" "" Increase the Green Garage Initiative to reduce carbon emissions through convenience information technology and integrated with an environmentally conscious context. Item sites/R4II/Lists/Roadmap_Data 79 79 5. Foster Clean Technology 5.2. Support clean technology development & infrastructure projects Install Smart Street Lights with LED energy efficient bulbs to reduce electricity usages and costs by 50%, and provide a platform for integration with a suite of smart city technology.4 On-Track On-Track On-Track On-Track On-Track On-Track Percentage of street lights switched to LED 0 15% 15% "" "" "" "" "" "" "What are we doing? The city is converting 100% of streetlights to LED technology in order to help reduces utility expenditure and implement green infrastructure. The city began to switch to LED technology in 2010 starting with the business districts or 15 percent. The residential areas are still a work in progress. What have we learned? 15 percent of Pittsburgh street lights have been changed to LED technology. All business districts in Pittsburgh are now powered by green technology." 1/26/2017- Same information. Only 15% of Pittsburgh's street lights have been switched to LED technology. Slowly this transition is happening. Install Smart Street Lights with LED energy efficient bulbs to reduce electricity usages and costs Item sites/R4II/Lists/Roadmap_Data 80 80 5. Foster Clean Technology 5.3. Increase awareness Provide leadership through the City’s participation in the 2030 District Challenge, which aims to reduce energy and water consumption by 50% by the year 2030.2 Complete Complete Complete On-Track On-Track On-Track Percent of reduction in water consumption 10.3% 7.4% Unknown "" "" https://www.go-gba.org/initiatives/pittsburgh-2030-district/ 2030 District Challenge #http://www.2030districts.org/sites/default/files/atoms/files/Pittsburgh%202030%20District%20Progress%20Report%202016_0.pdf "" "The Pittsburgh 2030 District is a nationally recognized collaborative of local community and high performance buildings in Downtown and Oakland that aim to reduce energy and water consumption, greenhouse emissions, and improve indoor air quality. One of its goal is increasing the return of investment for business owners. The city is making strides in this challenge by taking the necessary steps to improve energy and water efficiency while understanding how to better buildings’ indoor air quality. What have we learned? Through the Office of Sustainability and Resilience the city is working towards meeting 2030 District challenges through various initiatives. The city of Pittsburgh is working towards reducing energy consumption in city garages through the city participation in the Green Garage initiative or by proposing a city-wide benchmarking legislation to collect buildings' energy consumption, to developing an Energy Intelligence Network within the City-County Building through Implementation of Air Quality Speck monitors." "" 2030 Annual Report Participate in the 2030 District Challenge Item sites/R4II/Lists/Roadmap_Data 81 81 5. Foster Clean Technology 5.2. Support clean technology development & infrastructure projects Support the incubation of Clean Tech through a public and private partnership that empowers local clean tech entrepreneurs with a place to test new clean energy and technology solutions.2 Complete Complete Complete On-Track On-Track Upcoming Number of Clean Tech companies participating in PGH Lab 0 3 5 "" "" "" "" PGH Lab "" "PGH Lab is a program that enables collaboration between the city of Pittsburgh and local startups. This program encourages startup companies to test their products and services in the city for a limited engagement of three months. Companies can suggest solutions for civic issues in the areas of: Citizen Engagement, city Operations, Climate Change and the Environment, and Other. Companies with innovative clean energy technology solutions are invited to apply and help the city meet its Climate Action Plan by 2030. What have we learned? The PGH Lab 2016 review committee selected three startup companies to become part of the PGH Lab 2016 Cohort. Startup companies can pilot their products/services at the City for three months. All three companies offer products that can make tangible social and environmental impact in Pittsburgh. Two of the companies match the initiatives that the Office of Sustainability and Resilience is currently working on." "" "" Allow clean technology companies to pilot and test within the City of Pittsburgh Item sites/R4II/Lists/Roadmap_Data 82 82 5. Foster Clean Technology 5.2. Support clean technology development & infrastructure projects Undertake a green infrastructure master study to explore storm water runoff solutions and biodiversity, such as green alley ways.5 Complete Complete On-Track Upcoming Upcoming Upcoming Number of GI projects 0 4 4 22 "" "" Department of Public Works City Wide Green Plan #http://pgh2o.com/City-Wide-Green-Plan 3rww GIS Map #https://3rww.maps.arcgis.com/apps/webappviewer/index.html?id=a9d29d4710194416b4938a4c9098773e Upcoming "" "This project was inactive until December 2016- This is part of PWSA's Green First Plan. Lead Contact for this project is: Megan Zeigler, PWSA -Launched in December of 2016 - 2017, there are a series of active project in various stages (4) - 2018, there will be (4) more projects 3rww GIS map shows the locations of the projects along with other information regarding the Green First Plan" Undertake a green infrastructure master study to explore storm water runoff solutions and biodiversity, such as green alley ways. Item sites/R4II/Lists/Roadmap_Data 83 83 6. Strengthen Local Business 6.4. Brand Pittsburgh as an “Inclusive Innovation City” Begin a multi-year media campaign that works with community partners and promotes both their work and the Pittsburgh region. Complete Complete Complete On-Track On-Track Upcoming Number of Inclusive Innovation Partners 34 61 176 180 "" "" "" Inclusive Innovation Week#http://pittsburghpa.gov/innovation-performance/innovationroadmap/piiiw-recap.html "" "What are we doing? On April 1-9 the city launched its first Inclusive Innovation Week, a week-long event where innovators, community partners, companies, and city officials came together to celebrate Pittsburgh’s accomplishments and innovators. The city along with its partners are preparing Pittsburgh to meet the challenges of the digital age. What have we learned? During April 1-9, Inclusive Innovation Week, offered 63 different events 43 of which were free to the public. This year, 47 city partners participated in Inclusive Innovation week and spearheaded events in 13 different city neighborhoods." "We are gearing up for Inclusive Innovation Week 2017 with lessons learned from 2016, additional planning time, a clearer mission and additional capacity. We plan to measure the below metrics for Inclusive Innovation Week 2017: Number of neighborhoods hosting IIW event – Number of organization involved – Number of event attendees – Articles and press coverage for events – Last year the goal was to have 16 events over the course of one week. That goal was blown away with 63 events on the calendar. This year the goals are as follows: 1. 20 new host partners (2016 = 34) 2. 80% free events and 100% open to the public (2016 = 68%) 3. 9 districts activated with programming (2016 = 7) (8, 7, 6 (downtown section), 5, 3, 1 (southern section) (districts 4 and 2 featured no event programming) 4. 25 neighborhoods activated with programming (2016 = 13) As per usual, it is less about quantity and more about quality. We are trying to consider the coordination of events this year and be more conscious of barriers to entry. We are also encouraging collaboration and are interested in seeing if collaborative events create more welcoming spaces. We are also working hard to make sure council is involved and reach out to organizations that are not always part of the innovation conversation. How can local coffee shops and smaller maker spaces be featured and part of the week, how can community development organizations be involved?" "" Begin a multi-year media campaign that works with community partners and promotes both their work and the Pittsburgh region. Item sites/R4II/Lists/Roadmap_Data 84 84 6. Strengthen Local Business 6.4. Brand Pittsburgh as an “Inclusive Innovation City” Coordinate economic development activity between the City, Allegheny County, Universities and local economic development organizations, through programs such as PowerUpPittsburgh. Complete Complete Complete Complete On-Track On-Track Number of meetings 0 2 0 "" "" "" "" Visit PowerUp Pittsburgh "" "What are we doing? PowerUp Pittsburgh is a collaborative strategy that brings together government, business, universities and entrepreneurs to align our region’s resources for the creation of jobs. PowerUp Pittsburgh’s mission is to accelerate the commercialization of technology innovation events to create jobs in the Pittsburgh region. What have we learned? PowerUp Pittsburgh members meet quarterly to update each other in regional trends, new opportunities and development happening in the city, and to share best practices about their work as it regards to the growing business sector in Pittsburgh. PowerUp Pittsburgh is constituted by 23+ partners from local universities, incubators & accelerators, local government, economic development organizations and others. Visit PowerUp Pittsburgh." The group Powerup Pittsburgh has dissolved. "" Coordinate economic development activity between the City, Allegheny County, Universities and local economic development organizations, through programs such as PowerUpPittsburgh Item sites/R4II/Lists/Roadmap_Data 85 85 6. Strengthen Local Business 6.1. Support local business Create a framework or working group focused on adapting and testing local business products and services within City government.3 Complete Complete Complete On-Track On-Track Upcoming Number of startup companies PGH Lab framework 0 3 6 15 "" "" Heinz College Systems Project PGH Lab#http://pittsburghpa.gov/innovation-performance/pghlab/index.html "" "What are we doing? PGH Lab is a competitive program designed to foster collaboration between the local entrepreneurial community and the city. PGH Lab invites qualified, prescreened startup companies to pilot their products and services to help the city meet complex challenges in the areas of Citizen Engagement, City Operations, Climate Change and the Environment. Startups can test their products and/or services in the city for a pilot phase period of 3-4 months. What have we learned? The PGH Lab 2016 Cohort selected three startup companies to pilot their products/services at the city for three months. All three companies offer products that can make tangible social and environmental impact in Pittsburgh. Two of the companies match the initiatives that the Office of Sustainability and Resilience is currently working on. PGH Lab." PGH Lab framework created "" Create a framework or working group focused on adapting and testing local business products and services within City government. Item sites/R4II/Lists/Roadmap_Data 86 86 6. Strengthen Local Business 6.3. Connect local business to capital Create an impact investment tool such as a fund of funds to focus on inclusive innovation.1 Archive Archive Archive Upcoming Upcoming Upcoming Inclusive Innovation fund amount 0 0 Archive: Initiatives connected to this action are ongoing and the ability to spearhead this inside government is not feasible at this time. "" "" "" McKinsey - Feasability "" "" Upcoming "This is actually similar to ""local capital"" and we may want to revisit how to combine them since the fund-of-funds concept is not going to take hold anytime soon." Reference the Forbes Funds Uprise competition Create an impact investment tool such as a fund of funds to focus on inclusive innovation. Item sites/R4II/Lists/Roadmap_Data 87 87 6. Strengthen Local Business 6.4. Brand Pittsburgh as an “Inclusive Innovation City” Deepen the City’s engagement with local universities to tie academic research to help develop innovative City policies.4 Complete Complete Complete On-Track Upcoming On-Track Number of research projects 7 5 2 "" "" "" "" "" "" Upcoming In addition to an MOU being signed by the City of Pittsburgh with the University of Pittsburgh and Carnegie Mellon, many city staff members have worked with teams from local university to build research capacity and innovation thinking. "" Connect academic research from Universities to help develop innovation city policies and initiatives. Item sites/R4II/Lists/Roadmap_Data 88 88 6. Strengthen Local Business 6.1. Support local business Engage with businesses through programs that could include; mobile trucks, pop up business sites, or temporary retail kiosks for entrepreneurs to test their business concepts.1 Archive Archive Archive Upcoming Upcoming Upcoming Number of businesses involved through programs 0 0 Archive: Elements of this action item are part of a new 2017 action item "" "" "" Laquisha in the Hill "" "" Upcoming "No specific progress – however some support has been given to things in that vein: Hill District pop-ups, Homewood Christmas Market, Homewood EXPO, N3D Allentown / Mt Washington and Garfield had local retail components, Carrick Dairy District is now open and holding events for local retailers, and PDP provided opportunities through Market Sq Holiday Market. The big goal is to create a permanent shared retail space in a busy area (Oakland or Downtown) for entrepreneurs from less busy neighborhoods to tap into, that larger project is still ongoing although a funder has expressed interest and Oakland seems poised to be a partner." This will pivot to feature a maker action item Initiate programs with city owned assets that could include mobile trucks, pop-up business sties or temporary retail kiosks for entrepreneurs to test their business concepts. Item sites/R4II/Lists/Roadmap_Data 89 89 6. Strengthen Local Business 6.2. Support mentoring and fellowship programs Expand local and national fellowship programs to connect businesses and government to local universities and create a pipeline for students. This would help secure the City’s talented graduating population by encouraging students to stay in Pittsburgh.2, Complete Complete Complete Complete On-Track Upcoming Number of fellows serving the City of Pittsburgh from national and local fellowship programs. 2 5 4 3 "" "" "" "" "" "What are we doing? In January 2016, the city hired its first full-time Innovation & Performance Fellow. The fellow has been helping in a wide range of civic innovation projects related to the promotion of the business environment in Pittsburgh. This will help secure the city's talented graduating population by encouraging students to stay in Pittsburgh." I&P Fellow, Coro, Public Allies, AmeriCorps Resilient fellows "" Initiate local and national fellowship programs to connect businesses and government to local universities and create a pipeline for students. This would help secure the City’s talented graduating population by encouraging students to stay in Pittsburgh. Item sites/R4II/Lists/Roadmap_Data 90 90 6. Strengthen Local Business 6.4. Brand Pittsburgh as an “Inclusive Innovation City” Form a national network with other cities’ innovative leaders to help stay abreast of successful regional policies and projects.2 Complete Complete Complete On-Track Upcoming Upcoming Number of MetroLab network partners 0 93 93 "" "" "" "" "" "" Upcoming/On-Track 1776/Challenge CupWe have joined the 1776 network, which provides a network and platform for national engagement across Chief Innovation Officers. This partnership includes the up-coming Challenge Cup, which will provide a spotlight for participating Pittsburgh companies across an international platform. MetroLab Network is one we actually created out of CMU partnership "" Form a national network with other cities’ innovative leaders to help stay abreast of successful regional policies and projects. Item sites/R4II/Lists/Roadmap_Data 91 91 6. Strengthen Local Business 6.3. Connect local business to capital Grow immigrant and minority businesses through the Welcoming Pittsburgh Plan. Complete On-Track On-Track Upcoming Upcoming Upcoming Number of translated documents available to support business development 0 0 0 "" 1 "" Welcoming Pittsburgh Visit Welcoming Pittsburgh "" "What are we doing? As part of the Welcoming Pittsburgh Plan, under Mayor Peduto’s leadership the city will encourage more resource providers to offer support for immigrant and minority owned businesses. Some of the identified needs to support immigrant and minority owned businesses include start-up expertise, traditional and alternative capital, real estate, and mentorship. What have we learned? Through the Small Business Resource Fairs, the city and the Urban Redevelopment Authority have begun to address some of the needs of immigrant, refugees, and minority-owned business. Through the Small Business Resource Fair Immigrant and Refugee edition, entrepreneurs can find service providers in one place to connect, network, and ask questions." URA loan materials translated and Citizen guides "" Create business resources to support and increase immigrant and minority owned businesses in Pittsburgh. Item sites/R4II/Lists/Roadmap_Data 92 92 6. Strengthen Local Business 6.4. Brand Pittsburgh as an “Inclusive Innovation City” Highlight the success of companies across the City in a consistent and deliberate fashion.3 Complete Complete Complete Upcoming Upcoming Upcoming Number of tweets highlighting local businesses 0 0 0 "" "" "" "" "" "" Upcoming No specific progress at this time; PGH Lab; I&P twitter "" Increase promotion of City of Pittsburgh companies through the I&P twitter account. Item sites/R4II/Lists/Roadmap_Data 93 93 6. Strengthen Local Business 6.1. Support local business Highlight unique local products and services through partnerships and awareness programs.2 Complete On-Track On-Track Upcoming Upcoming Upcoming Number of makers Number of makers supported through promotion and the creation of a physical space. 0 0 0 "" "" "" "" "" "" Upcoming Monmade will be May 19th in partnership with Bridgeway Capital's craft business accelerator "" Highlight unique local products and services through partnerships and awareness programs including the creation of a physical space to support and market local makers. Item sites/R4II/Lists/Roadmap_Data 94 94 6. Strengthen Local Business 6.1. Support local business Identify, promote and fill the gaps of local E-commerce tutoring and mentorships aimed at small business owners.4 Complete Complete Complete On-Track On-Track On-Track Number of participating businesses of Connection Urban Entrepreneurs (CUE) 11 16 0 "" "" "" "" Find out more about CUE: Pittsburgh here "" "What are we doing? Connecting Urban Entrepreneurs (CUE) CUE is a collaborative effort among several organizations in Pittsburgh to help entrepreneurs take their online presence to the next level. The Carnegie Library, the City of Pittsburgh, Google, the Center for Women's Entrepreneurship, Urban Innovation21, Davis Consulting Solutions and many more have teamed up to offer the program. What have we learned? In 2016, CUE Pittsburgh has executed two different 12- week training sessions for businesses in East Liberty, Garfield, and Homewood. The second training session was held in Pittsburgh's Hill District. The first training session held in East Liberty recruited 11 businesses for the first 12-week pilot course. The type of businesses that participated in the course were from a wide range of industries including restaurant, retail, and services." CUE provides technology support and mentorship for local small business owners. "" Host local e-commerce tutoring and mentor programs aimed at small business owners. Item sites/R4II/Lists/Roadmap_Data 95 95 6. Strengthen Local Business 6.4. Brand Pittsburgh as an “Inclusive Innovation City” Invite prominent native Pittsburghers who have scattered across the globe to re-engage with the City through deliberate programs and partnerships.1 Archive Upcoming Upcoming Upcoming Upcoming Upcoming Number of alumni participating in network 0 0 0 "" "" "" Gloria "" "" Though the University of Pittsburgh completed a research campaign, no further capacity has been placed towards this initiative. Instructed to archive via Ellen Bateman (URA). See University of Pittsburgh campaign research. "" Invite prominent native Pittsburghers who have scattered across the globe to re-engage with the City through deliberate programs and partnerships. Item sites/R4II/Lists/Roadmap_Data 96 96 6. Strengthen Local Business 6.2. Support mentoring and fellowship programs Launch a leadership mentor matching program for immigrant entrepreneurs and community leaders through the Welcoming Pittsburgh Initiative.4 Archive Archive Archive Upcoming Upcoming Upcoming Number of participants in mentor program 0 0 Archive: The City of Pittsburgh partners with organizations supporting this work such as Hello Neighbor, but is not currently spearheading and independent initiative. "" "" "" Welcoming Pittsburgh "" "" "What are we doing? The city will help launch a mentorship program that matches 10 private sector CEOs, nonprofit Executive Directors, and other civic leaders with budding entrepreneurs and other rising stars from Pittsburgh’s immigrant and minority communities, to support and elevate emerging new leaders." Hello Neighbor is an initiative of a RII partner; Need to form official partnership for this item if not a partnership of Welcoming Pittsburgh Although Hello Neighbor is an effective immigrant mentor matching program there doesn't seem to be an equivalent to this type of program for immigrant business entrenpeneurs Launch a leadership mentor matching program for immigrant entrepreneurs and community leaders Item sites/R4II/Lists/Roadmap_Data 97 97 6. Strengthen Local Business 6.1. Support local business Map the business creation process for the average Pittsburgh entrepreneur in order to recommend improvements and lower barriers to start a business. Complete Complete Complete Complete On-Track On-Track Reference Guide page views 0 0 0 "" "" "" Urban Redevelopment Authority How to start your business in the City of Pittsburgh "" "What are we doing? Urban Redevelopment Authority(URA) and the city of Pittsburgh together have partnered to create reference guides to help small businesses learn step by step instructions on how to start a business in Pittsburgh. These reference guides can be found on LaunchPGH.com. 8 reference guides by industry35 views since reference quides were uploaded in December 2015" No new information. "" Map the business creation process for the average Pittsburgh entrepreneur in order to recommend improvements and lower barriers to start a business Item sites/R4II/Lists/Roadmap_Data 98 98 6. Strengthen Local Business 6.4. Brand Pittsburgh as an “Inclusive Innovation City” Promote best practices to increase the hiring of immigrants through the Welcoming Pittsburgh Plan. Complete Complete Complete Upcoming Upcoming Upcoming Number of H-1B visa staff members 1 0 0 "" "" "" Welcoming Pittsburgh Visit Welcoming Pittsburgh "" Through Welcoming Pittsburgh, the Mayor will advocate for education and adoption of best practices in hiring and recruiting immigrants within the Pittsburgh business community. The Welcoming Workplace Challenge supports and promotes employer leadership in cultural awareness, internships, mentorships, networking, and the hiring of a diverse workforce. I&P has created a process to hire applicants needing an H1-B visa. The process is currently on hold due to the current political climate. "" Establish a process to increase the hiring of immigrants. Item sites/R4II/Lists/Roadmap_Data 99 99 6. Strengthen Local Business 6.3. Connect local business to capital Strengthen the City’s support of business through the enhancement of the City’s Small Business Resource Fairs and LaunchPGH.com .2 Complete Complete Complete Complete On-Track On-Track Number of attendees SBFR and Launch PGH unique visitors combined 17,890 users, 2017 attendees 10,344 users, 215 attendees 4,913 users, 40 attendees "" "" "" LaunchPGH Check out LaunchPGH "" "What are we doing? LaunchPGH is an online portal connecting our city’s investors, business development organizations, and grassroots groups from the startup community. LaunchPGH serves as a centralized hub of information where local businesses and entrepreneurs can find resources to help them start a business, connect with incubators/accelerators, find job postings, co-working spaces, funding opportunities, and business related news and events happening in Pittsburgh. What have we learned? Under Mayor Peduto's administration, LaunchPGH has seen an increase of new visitors and activity to the website. On average the website attracts 827 visitors per month. The Urban Redevelopment Authority, which manages the website, frequently updates the content on the site. 26,000 unique visitors (49 states, 75+ countries)" LaunchPGH continues to be a valuable resource to entrepreneurs. I am exploring ideas to revise the website to better address user needs. I am conducting interviews with entrepreneurs and business owners – those who have used the site and those who are seeing it for the first time – to get feedback on user ease and content. I will hopefully use this information to improve user experience and content. Google Analytics provides the metrics for this site. From 1/1/16 – 1/1/17 there were 13, 871 sessions, 10,356 users – 71.6% new, and 28.4% returning. Each year the site has been up, we have seen an increase in the # of sessions and the # of returning users. We would like to expand the reach of the site and market it so that it is a better known resource in the community. "" Strengthen the City’s support of business through the creation of the City Small Business Resource Fairs and LaunchPGH.com. Item sites/R4II/Lists/Roadmap_Data 100 100 6. Strengthen Local Business 6.2. Support mentoring and fellowship programs Support existing small-business mentorship programs to connect established companies with smaller businesses, newer businesses, or even potential clients to provide guidance when starting a new venture.1 Complete Complete Complete Complete On-Track On-Track Amount of funding awarded to Chatham Women's Series, Kiva and CUE ($2,500) $2,500 $1,500 0 "" "" "" Score, Small Business Resource Fair, Chatham, Pitt Entrepreneurial Excellence Program "" "" "What are we doing? The Small Business Resource Fairs (SBRF) help business owners or like-minded individuals connect with other businesses and resources in the city. The SBRF holds two editions, a general and a government edition hosted by the Department of Innovation & Performance, the Mayor's office and the Urban Redevelopment Authority. In the general edition, representatives from the URA, Kiva, and exhibitors highlight resources applicable to most small businesses. In the government edition, the Mayor’s office in partnership with the URA host a government-focused fair with a goal of having small businesses directly interact with city representatives and ask city related questions. What have we learned? In 2014, The Small Business Resources Fairs held five events for the year. Due to increased demand and success of the program, in 2015, there were nine different Small Business Resource Fairs held throughout the city. In 2016, there have been 10 Small Business Resource Fairs with an average attendance rate of 19 people." Since June 2014, there have been 25 SBRFs in 16 Pittsburgh neighborhoods. They provide an ongoing opportunity for new entrepreneurs to find resources to help their business start and grow. A goal we have made to is make a conscious effort reach a breadth of neighborhoods – in 2017 there will be 6 SBRFs (2 govt, 4 regular), with a focus on the north, south, east, and west areas of the city.We have learned the importance of social media and the use of partners to market these events. In 2017 we are not going to do themes and see how that works. Sometimes a theme may discourage people interested in information to attend. With a general/open theme, it is more inclusive to the public. "" Support existing small-business mentorship programs to connect established companies with smaller businesses, newer businesses, or even potential clients to provide guidance when starting a new venture. Item sites/R4II/Lists/Roadmap_Data 101 101 6. Strengthen Local Business 6.3. Connect local business to capital "Support the expansion of local resources for access to capital through Community Development Finance Institutions (CDFI) such as Bridgeway Capital and Northside Community Development Fund, and Urban Redevelopment Authority programs that encourage new busi" Complete Complete Complete On-Track Upcoming Upcoming Number of CDFI partners at small business resource fairs Unknown Unknown 21 "" "" "" CDFI & PCRG "" "" The Urban Redevelopment Authority is working towards expanding local resources to better reach businesses in need of resources, make capital more available, and capitalizing projects. "" "" Increase access to capital through partnerships between Community Development Finance Institutions (CDFI) such as Bridgeway Capital and Northside Community Development Fund and Urban Redevelopment Authority that encourage new business. Item sites/R4II/Lists/Roadmap_Data 102 102 6. Strengthen Local Business 6.1. Support local business Work with local community coworking spaces to subsidize qualified applicants who would otherwise be unable to afford membership. Archive Archive Archive Upcoming Upcoming Upcoming Number of startups working out of city owned buildings. --- --- Archive: This action item is no longer feasible "" "" "" StartupTown "" "" The city of Pittsburgh and the Urban Redevelopment Authority are looking into creating a program in partnership with local co-working spaces that will provide space and resources to entrepreneurs that might not otherwise be able to afford it. No progress at this time. "" Create a process to provide free or subsidized space and Wi-Fi in city owned facilities for business owners unable to afford traditional co-working spaces. Item sites/R4II/Lists/Roadmap_Data 103 109 1. Close the Digital Divide 1.2. Expand internet access Support and partner with the PittMesh network to increase the reach and number of nodes providing community wireless access (2017) Complete Complete New "" "" "" Number of nodes New (2017) "" 63 "" "" "" Meta Mesh "" "" "" "" Pitt Mesh will be piloting wireless expansion with the Greenfield recreation center. Additionally, they are working on an expansion of a backhaul system in partnership with city buildings. Currently the network has 63 nodes. "" Item sites/R4II/Lists/Roadmap_Data 104 110 1. Close the Digital Divide 1.2. Expand internet access Pilot a pop-up co-working space using community public wireless (2017) Archive On-Track New "" "" "" Number of attendees/event reach New 2017 "" 0 0 "" "" CitiParks "" "" With the Magee Recreation (the most wifi enabled center) under construction and a larger plan to remodel recreation centers this initiative now lives too far out to label on-track. Recreation centers will be getting more investment and hopefully enable this type of activity in the coming years. "" With the pilot of Pitt Mesh expansion we would like to work to pilot an outdoor co-working space to help bring awareness to the free access. "" Item sites/R4II/Lists/Roadmap_Data 105 111 1. Close the Digital Divide 1.2. Expand internet access Create/ support creation of a Pittsburgh coalition for digital inclusion including ISPs, Non-profits, foundations, community members and youth (2017) Complete On-Track New "" "" "" Number of meetings centered on digital equity New (2017) "" 1 4 6 "" Sprout/Remake/MBK/Mayor's Office "" "" "" "" This action came out of the roundtables. There was a call for consistent meeting around digital inclusion. This could also help funnel into a survey and support negotiations for the 2019 agreement. "" Item sites/R4II/Lists/Roadmap_Data 106 112 1. Close the Digital Divide 1.2. Expand internet access Promote exisiting low cost opportunity to obtain wireless access and devices (2017) Complete On-Track New "" "" "" Number of dedicated pages towards digital access New (2017) "" 0 0 "" "" "" "" "" "" "" "" "" Item sites/R4II/Lists/Roadmap_Data 107 113 1. Close the Digital Divide 1.3. Promote STEAM learning Transform one recreation center into a year-round Rec2Tech center. On-Track On-Track New "" "" "" Number of recreation centers with tech tools and programing year-round. New (2017) "" 0 0 "" "" "" "" "" "" "" The Roadmap team has been working on partnerships for grant opportunities to transform one recreation center into a full-time provider of technology tools and equipment. "" Item sites/R4II/Lists/Roadmap_Data 108 114 1. Close the Digital Divide 1.3. Promote STEAM learning Pilot collaboration with STEAM/technology organization to provide professional development for recreation and senior staff Complete Complete New "" "" "" Number of trainings held New (2017) "" 1 1 "" "" Assemble; Computer Reach "" "" "" "" CitiParks is interested in expanded staff training. One training has already been conducted in 2017 in collaboration with the Langely makerspace project. "" Item sites/R4II/Lists/Roadmap_Data 109 115 1. Close the Digital Divide 1.1. Increase digital literacy Support and amplify the TechHire program and other coding opportunities to drive higher participation and corporate partnerships Complete Complete New "" "" "" Number of corporate partners supporting non-traditional Tech hires in Pittsburgh New (2017) "" 0 3 "" "" Partners 4 Work; Academy TechHire#http://pittsburghpa.gov/mayor/techhirepgh/index.html "" "" "" LaTrenda advocated for this action item. She no longer works in the Mayor's office, but said continued work will come from the mayor's office "" Item sites/R4II/Lists/Roadmap_Data 110 116 1. Close the Digital Divide 1.1. Increase digital literacy Promote digital literacy in partnership with the My Brother's Keeper initiative Complete Complete New "" "" "" Number of new digital literacy programs in connection with MBK New (2017) "" 0 5 "" "" MBK "" "" "" "" Heinz Endowments supported digital literacy partnerships through the Sprout Fund to faciliate collaboration and digital literacy planning between programs and youth servicing organitions "" Item sites/R4II/Lists/Roadmap_Data 111 117 3. Champion Open Data 3.1. Establish the Regional Data Resource Center Create a sustainability strategy for the Western Pennsylvania Regional Data Center On-Track On-Track New "" "" "" Plan developed New (2017) "" 0 "" The WPRDC has received a variety of sources and will receive financial support via city and county for services rendered in 2019 for support NGOs and non-profits "" Pitt; County "" "" "" "" Formal data sustainability plan by Laura. "" Item sites/R4II/Lists/Roadmap_Data 112 119 2. Connect Citizens with City Government 2.4. Drive more civic engagement opportunities between government and citizens Create a Meetup group for Inclusive Innovation Roadmap Partners Complete Complete New "" "" "" Number of meetup events facilitated New (2017) "" 0 8 "" "" "" "" "" "" "" Meetup group is established through URA. Plan to partner with a new partner for each event. "" Item sites/R4II/Lists/Roadmap_Data 113 120 2. Connect Citizens with City Government 2.4. Drive more civic engagement opportunities between government and citizens Create a Civic Leadership Academy Newsletter Complete Complete New "" "" "" Open rate New (2017) "" 0 46 "" "" "" "" "" "" "" Twice a year, Community Affairs adminster a 10-week course for city residents to meet with various city departments and learn about local government firsthand. Staying in touch with these civically engaged folks is important to continue building advocacy "" Item sites/R4II/Lists/Roadmap_Data 114 121 2. Connect Citizens with City Government 2.5. Educate Citizens about local government Create Duolingo Tiny Cards to help teach people about local government Archive Archive New "" "" "" Number of tiny card users New (2017) "" 0 "" "" "" "" "" "" "" "" Millions of people use flashcards every day to memorize things. Duolingo turned the experience into a game where you have fun unlocking new levels "" Item sites/R4II/Lists/Roadmap_Data 115 122 2. Connect Citizens with City Government 2.5. Educate Citizens about local government Create Gov't 101 videos Complete On-Track New "" "" "" Pageviews New (2017) "" 0 135 "" "" "" "" "" "" "" Users prefer video over text. This is an opportunity to test this out on the new website "" Item sites/R4II/Lists/Roadmap_Data 116 123 4. Enhance City Operations 4.2. Expand technology training and capacity Work with local universities to collaborate on research initiatives to better improve and innovate city government. Complete Complete New "" "" "" Number of university projects completed (including all capstone projects) New (2017) "" 0 "" "" "" Universites "" "" "" "" Strengthening the partnership between City goverment and universities will enable the city to learn and test new technologies, find solutions to complex challegnes and benefit from groudn breaking research and innovation. "" Item sites/R4II/Lists/Roadmap_Data 117 124 4. Enhance City Operations 4.2. Expand technology training and capacity Implement a framework for customer focused trainings for all new technology On-Track On-Track New "" "" "" Number of attendees participating in training New (2017) "" 0 "" "" "" Heidi (add) "" "" "" "" The promotion of in-house tech tools to improve daily operations will enable all employees to be aware of the current availbel resources to them and how they can use it. "" Item sites/R4II/Lists/Roadmap_Data 118 125 4. Enhance City Operations 4.2. Expand technology training and capacity Create and promote volunteering days within each city department to provide engagement opportunities between city staff Complete Complete New "" "" "" Number of volunteer opportunities organized New (2017) "" 1 "" "" "" Personel "" "" "" "" The plan is to coordinate with Personel in order to make these events possible. "" Item sites/R4II/Lists/Roadmap_Data 119 126 4. Enhance City Operations 4.2. Expand technology training and capacity Produce a quaterly speaker series for city initiatives and innovation projects to provide a space to network and exchange ideas. (TechTalks) Complete Complete New "" "" "" Number of events hosted New (2017) "" 0 4 "" "" "" "" "" "" "" This is a new initiative at I&P under direction of the Harvard Ash Fellow, Robert Burack "" Item sites/R4II/Lists/Roadmap_Data 120 127 5. Foster Clean Technology 5.2. Support clean technology development & infrastructure projects Reduce line loss across electric grids and natural gas pipelines On-Track Upcoming New "" "" "" Number of leaks prepared (5 year timeline) New (2017) "" 0 "" "" "" Ben Morris , Duquesne Light "" "" "" "" This part of a new energy modernization strategic plan "" Item sites/R4II/Lists/Roadmap_Data 121 128 5. Foster Clean Technology 5.3. Increase awareness Create a plan to increase supply of electric vehicles and charging stations in the city in order to increase overall demand. Complete Complete New "" "" "" Cars Purchased New (2017) "" 0 5 "" "" "" "" "" "" "" Develop a plan of implementation along with a efficiency map of priority locations. The first step will be to look into permitting and how it looks like for the city. "" Item sites/R4II/Lists/Roadmap_Data 122 129 5. Foster Clean Technology 5.3. Increase awareness Deploy smart meters for electricity use in residential and commercial facilities Complete Upcoming New "" "" "" Number of meters deployed (5 year plan) New (2017) "" 0 "" "" "" Ben Morris , Duquesne Light "" "" "" "" The city along with partners will prioritize buildings that should be included and it will work on data acquired for educational programming "" Item sites/R4II/Lists/Roadmap_Data 123 130 5. Foster Clean Technology 5.3. Increase awareness Deploy water meters in city faciliites Complete Upcoming New "" "" "" Number of water meters deployed (3 year plan) New (2017) "" 0 "" "" "" "" "" "" "" "" The city will install water meters and back flow preventers in city facilities in order to get data about water waste. This will include buildings, parks, fountains.This projected was included in the 2018 city budget and also PWSA will be investing on this project. "" Item sites/R4II/Lists/Roadmap_Data 124 131 5. Foster Clean Technology 5.3. Increase awareness Increase renewable energy sources by 200 megawatts of local renewable energy. On-Track Upcoming New "" "" "" Increase in megawatts of local energy (5 year plan) New (2017) "" 0 "" "" "" "" "" "" "" "" City is comitted to increase its renewable energy sources by 200 megawatts of local renewable energy "" Item sites/R4II/Lists/Roadmap_Data 125 132 6. Strengthen Local Business 6.1. Support local business Enhance and streamline the LaunchPGH.com website, by creating a new interface, and adding maker business resources. Complete Complete New "" "" "" Number of engagements on new site New (2017) "" 0 "" "" "" "" "" "" "" "" "Scheduled timeline for launch Spring 2018 - Create survey to measure usage? Outcome: Increased number of new businesses Measure: Number of businesses registering with the city" "" Item sites/R4II/Lists/Roadmap_Data 126 133 6. Strengthen Local Business 6.1. Support local business Advocate for policies to benefit the maker community Complete Complete New "" "" "" Number of policies revised/created New (2017) "" 0 "" "" "" Monmade? "" "" "" "" "" "" Item sites/R4II/Lists/Roadmap_Data 127 134 6. Strengthen Local Business 6.1. Support local business Establish an Innovation Zone to create business growth opportunities for startups Complete Complete New "" "" "" Number of businesses created as a result of the Innovation Zone New (2017) "" 0 "" "" "" PDP, Biz district managers "" "" "" "" Necessary expose of new companies to potential customers, and revenue opportunties "" Item sites/R4II/Lists/Roadmap_Data